CC 2018-07-24 Flag Salute - AGCH PresentationArroyo Grande Community Hospital
Ken Dalebout
Administrator
August 24, 2018
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"The care and compassion every patient receives truly makes this hospital the strong heart of our community."
Katcho Achadjian
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Clinical Quality & Patient Satisfaction
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Arroyo Grande Community Hospital
Employee Engagement Trends
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Arroyo Grande Emergency Department Expansion
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Coastal Surgical Institute (CSI)
Joint venture surgery center between Arroyo Grande Community Hospital and local surgeons
CSI Expansion
Five new pre-op beds
One new surgical suite
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Matthew Will Memorial Medical Center
Coastal Cancer Care Center
Outpatient Diagnostic Center
Pacific Central Coast Health Centers Clinic
Orthopedics
Obstetrics
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The Acute Rehab expansion into this space will allow the introduction of new therapies and programs, such as the Exoskeleton, a wearable external therapy robot.
Acute Rehabilitation Expansion
EksoGT Video
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Fulfilling Our Promise
Why We Are Here Today Slide 4 (animated slide – one click)
Main Point: Hello humankindness is not just a slogan, it sets an expectation for how people will be treated when they are at Dignity Health.
Talking Points:
“What Hello humankindness really represents, to the communities we serve and to each other, is a promise. [Advance 1 time to show “A Promise”]
It is a promise of kindness.
It is a promise of how we’re going to treat everyone who comes to us for care.
It is a promise of how we’re going to treat each other.”
In order to segue into the video of the patients from the service area, ask rhetorically, “how do we know if we have kept our promise?”
Things to Do:
Advance to show the single animation in the slide.
Table Facilitator Role:
N/A
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