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CC 2019-05-28_11a Police Department Strategic Plan MEMORANDUM TO: CITY COUNCIL FROM: BEAU D. PRYOR, CHIEF OF POLICE SUBJECT: PRESENTATION OF THE POLICE DEPARTMENT STRATEGIC PLAN 2019-2021 DATE: MAY 28, 2019 SUMMARY OF ACTION: Receive information about the Police Department Strategic Plan. IMPACT ON FINANCIAL AND PERSONNEL RESOURCES: There is no financial or staffing impact on the recommended action. RECOMMENDATION: It is recommended the City Council (1) recognize Sidney Pruett’s contribution to the document; and (2) receive and file the Police Department Strategic Plan 2019-2021. BACKGROUND: The Police Department initiated strategic planning beginning in January 2019 to guide the Department’s planning, decision-making and initiatives over the next two (2) years. It included workshops with Administrative personnel as well as a Department survey completed by every rank in the Patrol and Investigative Divisions. From this collaborative process, four (4) goals were identified with action items to achieve each goal. ANALYSIS OF ISSUES: As a result of the planning process, four (4) topics emerged that formed the basis of the Department’s strategic goals and action plans: 1. Staffing (Recruitment/Retention) – Use creative and innovative methods to attract the most talented individuals to become employees of our department. 2. Technology – Provide technology in a secure environment that supports the Department operationally and administratively, while enhancing our ability to best serve the public. 3. Delivery of Service - Our strength begins with filling all of our vacant positions in the Patrol Division, thus reducing the excessive overtime demands and burdens on current staff. This will allow us to maximize our available resources by utilizing specialized positions to address our communities’ highest priorities and problems. Item 11.a. - Page 1 CITY COUNCIL PRESENTATION OF THE POLICE DEPARTMENT STRATEGIC PLAN 2019-2021 MAY 28, 2019 PAGE 2 4. 21st Century Policing - Further our community efforts by working towards compliance with the President’s Report on 21st Century Policing to bring long-term guiding principles to the ways in which the Arroyo Grande Police Department brings positive change to its members and the community. ALTERNATIVES: The following alternatives are provided for the Council’s consideration: 1. Receive and file the Police Department Strategic Plan 2019-2021; or 2. Provide direction to staff. ADVANTAGES: The strategic plan allows the organization to be proactive rather than reactive and creates a sense of direction heading into the future. It will increase operational efficiency through realistic goals and objectives consistent with the organization’s mission. DISADVANTAGES: No disadvantaged are identified. ENVIRONMENTAL REVIEW: No environmental review is required for this item. PUBLIC NOTIFICATION AND COMMENTS: The Agenda was posted at City Hall and on the City’s website in accordance with Government Code Section 54954.2. ATTACHMENTS: 1. Police Department Strategic Plan 2019-2021 Item 11.a. - Page 2 2 Strategic Plan 2019 - 2021 200 N. Halcyon Road Arroyo Grande, CA 93420 (805) 473-5110 www.arroyogrande.org Arroyo Grande Police Department Item 11.a. - Page 3 ATTACHMENT 1 Arroyo Grande Police Department * Strategic Plan 2019-2021 TABLE OF CONTENTS City of Arroyo Grande Council Members ..................................................... 1 Message from the Chief of Police ............................................................... 2 A Message .................................................................................................. 3 Mission Statement ...................................................................................... 4 Goal 1: Staffing ........................................................................................... 5 Goal 2: Technology ..................................................................................... 6 Goal 3: Delivery of Service ......................................................................... 7 Goal 4: 21st Century Policing ....................................................................... 8 Images ........................................................................................................ 9 The Guardians .......................................................................................... 10 Special Recognition .................................................................................. 11 Item 11.a. - Page 4 QUALITY OF LIFE The strength ofa democracy and the quality of life e nj oyed by it s citizens arc determined in large measure by the abi lity of the police to discharge their duties. Nobility of Polici11g -G11ardia11s of Democracy Arroyo Grande Police Department * Strategic Plan 2019-2021 City of Arroyo Grande Council Members Caren Ray Russom Mayor Kristen Barneich Mayor Pro Tem Jimmy Paulding Council Member Lan George Council Member Keith Storton Council Member 1Item 11.a. - Page 5• . . - < Arroyo Grande Police Department * Strategic Plan 2019-2021 Beau D. Pryor Chief of Police I am excited to present the Arroyo Grande Police Department’s 2019-2021 Strategic Plan. The safety of our community is our highest priority and with this document as our guide, we will work together to achieve a continuously improving level of service. For the first time, I am adopting a two -year plan in order to be responsive to emerging trends. Work on the plan began in January 2019 and included workshops with Administrative personnel as well as a Department survey completed in March 2019 by every rank in the Patrol and Investigative Divisions. From this collaborative process, four goals were identified that center around Staffing (recruitment/retention), Technology, Delivery of Service, and 21st Century Policing: Goal 1: Staffing (recruitment/retention) Use creative and innovative recruitment methods to attract the most talented employees. Goal 2: Technology Provide technology in a secure environment that supports the Department operationally and administratively, while enhancing our ability to best serve the public and to build and maintain community trust and legitimacy. Goal 3: Delivery of Service Continue to develop strategies and implement program s to solve and reduce crime and improve the quality of life in Arroyo Grande. Goal 4: 21st Century Policing Further our community policing efforts by complying with the President’s Report on 21st Century Policing (Contemporary Law Enforcement). The Arroyo Grande Police Department’s Strategic Plan will be published on our website located at www.https://www.arroyogrande.org/123/Police. Thank you to the dedicated men and women of the Arroyo Grande Police Department for your continued commitment to providing exemplary service to our community. Thank you to the City Council and our community for your support of public safety. We look forwar d to working together with our community to accomplish the goals and objectives of the 2019 - 2021 Arroyo Grande Police Department Strategic Plan. Sincerely, Beau D. Pryor Chief of Police 2Item 11.a. - Page 6 CHIEF'S MESSAGE Arroyo Grande Police Department * Strategic Plan 2019-2021 3Item 11.a. - Page 7 A MESSAGE Never doubt that you carry a message of hope wherever you go. For the people you innuence, protect and serve , that you may never meet. For every right thought, word , deed, and action serves the cause. For what you have done yesterday, today and will do tomorrow to honor the nobility of policing. Nobility of Policing -Guardians of Democracy Arroyo Grande Police Department * Strategic Plan 2019-2021 ARROYO GRANDE POLICE DEPARTMENT MISSION STATEMENT The mission of the Arroyo Grande Police Department is to maintain the public peace, safeguard lives and property, and to provide for a quality of life whereby those persons within the City of Arroyo Grande have a sense of security and freedom in their daily activities. To achieve these ends, the Arroyo Grande Police Department will maintain the capability to provide a superior level of law enforcement and related services which are appropriate and timely. Specifically, the Arroyo Grande Police Department will maintain a viable and proactive organization, which recognizes and effectively responds to current and future community needs, and which makes maximum use of available resources, personnel and technology. 4Item 11.a. - Page 8 CHARACTER Character 1s what guides C\C') n1licer 1n lhosc countless mo ments of tru th and cho ii.:c. Arroyo Grande Police Department * Strategic Plan 2019-2021 GOAL 1: Staffing (Recruitment/Retention) Use creative and innovative methods to attract the most talented individuals to become employees of our department. Objective 1: Enhance the Recruitment Process Action Item 1.1.1: Revitalize the Explorer Post program and recruit teenagers and young adults interested in a career in Law Enforcement. Action Item 1.1.2: Continued development of the Police Cadet position to prepare Police Officer candidates for the Police Academy. Action Item 1.1.3: Provide specialized training to select staff on law enforcement recruitment techniques and strategies. Action Item 1.1.4: Develop a plan to improve the use of social media to attract qualified candidates to the Arroyo Grande Police Department. Action Item 1.1.5: Implement a hiring incentive pilot program for lateral Police Officer candidates utilizing C.O.P.S Grant funding. Objective 2: Develop Employee Retention Strategies Action Item 1.2.1: Provide instructor level certification for employees to train in-house staff and host regional training at the Arroyo Grande Police Department. Action Item 1.2.2: Implement an annual organizational survey to develop a career track program for all employees. Action Item 1.2.3: Implement an annual assessment program to rotate Supervisory collateral assignments and create cross- training experiences. Action Item 1.2.4: Fill all vacant specialized assignments once Patrol is fully staffed to allow career advancement opportunities. 5Item 11.a. - Page 9• . • - < I e e' . ' .. · .. , . ~~-~✓ ' ' ' •~,--~---:,,;, C; ' - Arroyo Grande Police Department * Strategic Plan 2019-2021 GOAL 2: Technology To provide technology in a secure environment that supports the Department operationally and administratively, while enhancing our ability to best serve the public. Objective 1: Explore technology to increase accountability, transparency, public trust and crime-fighting techniques Action Item 2.1.1: Implement body-worn camera pilot project. Action Item 2.1.2: Replace the outdated and failing Public Safety Video Camera System. Action Item 2.1.3: Replace the outdated and failing handheld radio system. Action Item 2.1.4: Implement the resident video camera registration program. Action Item 2.1.5: Implement Wi-Fi for wireless connectivity at the Police Department. Action Item 2.1.6: Hardware upgrades to multi-video system in the EOC / Training Room. Action Item 2.1.7: Improve Patrol efficiency by developing an iPod smart device pilot program. Action Item 2.1.8: Upgrade the Nixle Public Alert software to enhance communications with the public. Action Item 2.1.9: Implement the E-Scar program to comply with suspected child abuse reporting mandates. ***** All technology projects will be funded by the U.S. Department of Justice, Community Oriented Policing Services (COPS) Grant ***** 6Item 11.a. - Page 10• . . . Arroyo Grande Police Department * Strategic Plan 2019-2021 GOAL 3: Delivery of Service The strength of our public safety workforce is a key driver and enabler of our ability to achieve a safer and more prosperous city. Our strength begins with filling all of our vacant positions in the Patrol Division, thus reducing the excessive overtime demands and burdens on current staff. This will allow us to maximize our available resources by utilizing specialized positions to address our communities’ highest priorities and problems. Objective 1: Enhance Communications with the Arroyo Grande Community Action Item 3.1.1: Conduct at least two town hall meetings each year to share police department updates and solicit community feedback. Action Item 3.1.2: Develop a community outreach program (Coffee with a Cop). Action Item 3.1.3: Develop social media platforms (i.e., Facebook, Twitter) in addition to our enhanced Nixle Public Notification System. Objective 2: Develop specialized assignments to reduce crime and improve the quality of life in Arroyo Grande Action Item 3.2.1: Expand traffic enforcement activities by assigning a F/T Motorcycle Traffic Officer. Action Item 3.2.2: Implement a Community Outreach Officer Program to address our homeless and mental health population. Action Item 3.2.3: Implement a K-9 Officer Program. Action Item 3.2.4: Implement a Bicycle Patrol Program. Action Item 3.2.5: Staff the Regional S.W.A.T. Team. Action Item 3.2.6: Implement a Special Problems Patrol Team. 7Item 11.a. - Page 11• . • - < Arroyo Grande Police Department * Strategic Plan 2019-2021 GOAL 4: 21st Century Policing Further our community efforts by working towards compliance with the President’s Report on 21st Century Policing to bring long-term guiding principles to the ways in which the Arroyo Grande Police Department brings positive change to its members and the community. Objective 1: Utilization of training, education, equipment and officer wellness and safety to build community trust and legitimacy Action Item 4.1.1: Implement a contemporary 40mm launcher platform and incorporate into range training as a less lethal alternative. Action Item 4.1.2: Implement modern tourniquet technology and incorporate into tactical 1st Aid emergency training. Action Item 4.1.3: Provide crisis intervention and mental health training (CIT) for all officers. Action Item 4.1.4: Promote officer health and wellness by enhancing the department gym. Action Item 4.1.5: Promote critical incident debriefings to include a police psychologist who can offer additional short and long- term services, as needed. Action Item 4.1.6: Expand the Police Chaplain Program to add an additional Pastor as a secondary resource. 8Item 11.a. - Page 12 - • . . . Arroyo Grande Police Department * Strategic Plan 2019-2021 9Item 11.a. - Page 13 Arroyo Grande Police Department * Strategic Plan 2019-2021 10Item 11.a. - Page 14 ,. Thousands ·of years before the policing profession was established, it had a name. \ 1 In Plato'_s vision of the perfect society -a republic _ that honors the core of democracy -the greatest amount of power :, ... was · gi xe,n~to :tho~e he called the Guardians. Only . those .w!th ·the / , \::. -mos V1mp_ecca?l ~,~~~J_a£_tt~f w9~l~h~icbosen to)>~~r ~h~ -· .. --_: ~~~~ ··:, r~s~ons_1b1_hty of protectmg the democ,rafy:,•-. _ ::\., ___ 1 ~ ., • .._;,.:,:~;,.~_-; ', '· ! ', . : ·'.;,•~_) ./ __ .-~.' ,-6_· '~ ~.-,,-"::-·: .·.rho§J Guardians would love tlie community -more tha1f'an~l1ing -~· ~l,~;-:and never act to harm it. They would b_e~ntrusted to prese rve · .:';'j!s ideas; the1~tity:_of-hu111a.p. dignity{anf life itself.:.,;,,;:.;~' ~ -~-. . ~-.. ~ -. . . ✓- . --. --In~the ,words of Plato:·· ~ -· -_- .... / / I ·-.. . '--//{ . / "It di es not ma~ef:ifJ he c~~lers and the :~~sc:ns faiHt d~ 1 their jo ~well, but if the· Gu~di~ns fail the democ fucy will crumble:" As Guardians of the longest running democracy in the -history of the ,w~rld, you cannot fail -you dare not fail -,o~horior the ' can. 'The risk is far too great and the margins 'for' error ·\ \. -far.too .slim -.·• / -__ · ;' \ \ . / \,. / " ,f . ,/ Nobility_ of Policing -Gu_ardians of Democra;y Arroyo Grande Police Department * Strategic Plan 2019-2021 Special recognition to Arroyo Grande High School student Sidney Pruett for her assistance with the development of the graphic artwork for this Strategic Plan. 11Item 11.a. - Page 15 THIS PAGE INTENTIONALLY LEFT BLANK Item 11.a. - Page 16