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CC 2020-04-28_11a AGTBID Annual Report and Assessment MEMORANDUM TO: CITY COUNCIL FROM: JAMES A. BERGMAN, CITY MANAGER BY: JESSICA MATSON, DEPUTY CITY CLERK SUBJECT: CONSIDERATION OF ANNUAL REPORT AND ADOPTION OF RESOLUTION OF INTENTION FOR LEVY OF ANNUAL ASSESSMENTS FOR ARROYO GRANDE TOURISM BUSINESS IMPROVEMENT DISTRICT (AGTBID) DATE: APRIL 28, 2020 SUMMARY OF ACTION: Receive and approve the Annual Report, which provides information on the activities during the past year, and adopt a Resolution of Intention that would continue the levy of annual assessments for Arroyo Grande Tourism Business Improvement District (AGTBID or District) for another year. IMPACT ON FINANCIAL AND PERSONNEL RESOURCES: Based on the anticipated year-end results for 2019-20 and taking into account COVID-19 related losses, the assessments expected to be collected total approximately $165,000. The AGTBID budget provides $3,000 to the City to cover the City’s administrative costs associated with collecting and disbursing the assessments. The City has also budgeted $5,000 to contribute toward the tourism efforts. Therefore, it results in a net cost of $2,000 to the City. RECOMMENDATION: The AGTBID Advisory Board recommends the City Council: 1) receive and approve the Annual Report; 2) adopt a Resolution of Intention to levy and collect assessments within the AGTBID area for Fiscal Year 2020-21 at the same rate as in Fiscal Year 2019-20; and 3) set the date for the public hearing for May 26, 2020. BACKGROUND: In May 2013, the City Council adopted an Ordinance establishing the Arroyo Grande Tourism Business Improvement District. The District was formed under the Parking and Business Improvement Law of 1989, Sections 36500 et seq. of the Streets and Highways Code and incorporated into the Arroyo Grande Municipal Code (AGMC) in Title 3, Chapter 3.46. Item 11.a. - Page 1 CITY COUNCIL CONSIDERATION OF ANNUAL REPORT AND ADOPTION OF RESOLUTION OF INTENTION FOR LEVY OF ANNUAL ASSESSMENTS FOR ARROYO GRANDE TOURISM BUSINESS IMPROVEMENT DISTRICT APRIL 28, 2020 PAGE 2 The purpose of forming the District was to provide revenue to defray the costs of services, activities and programs promoting lodging businesses in the District through the promotion of scenic, recreational, cultural and other attractions in the District as a tourist destination. Assessments are levied on all lodging businesses within the District boundaries and are based upon two percent of the rent charged by the operator per occupied room per night for all transient occupancies. In December 2014, the City Council adopted an Ordinance amending Chapter 3.46 of the Arroyo Grande Municipal Code to provide that the same exemptions that apply to the Transient Occupancy Tax apply to AGTBID assessments and amended the definition of "lodging" to include vacation rentals and homestays. In accordance with the provisions in the Streets and Highways Code and AGMC Section 3.46.100, the City Council appointed an Advisory Board. Pursuant to Streets and Highways Code Section 36533, the Advisory Board is to prepare an annual report, which is to be submitted to the City Council for its review and approval. Accordingly, the Advisory Board has submitted the Annual Report (Attachment 1). AGMC Section 3.46.060 also provides that the assessments for the AGTBID are to be reviewed annually by the City Council based upon the annual report of the Advisory Board, and after approval of the annual report, the City Council is to follow the hearing process outlined in Streets and Highways Code Section 36535 for the annual assessments for the upcoming fiscal year. Section 36534 provides for the adoption of a resolution of intention to levy an annual assessment for that fiscal year. The Resolution also sets a public hearing in order to receive any written or oral protests against the continuation of the District as required by the applicable statute. ANALYSIS OF ISSUES: The AGTBID has been in effect for almost seven years and has been very successful. In January 2018, the City Council combined the Tourism Marketing Committee, which was coordinated by the Chamber of Commerce, and the Advisory Board, increasing the number of members of the Advisory Board from a minimum of three (3) to not more than nine (9). The Advisory Board implements the programs and activities funded through the AGTBID. The Chamber of Commerce administers the program; therefore, minimal staff time has been required by the City. In June 2018, the Council approved an Agreement with Verdin Marketing for tourism marketing services to provide a fresh perspective and innovative ideas given the current economic climate and needs of Arroyo Grande’s tourism market. Since that time, a tourism website, rebranding of Visit Arroyo Grande, a monthly e-newsletter, advertising campaigns and other marketing efforts have been developed and implemented. Currently, digital advertising for Visit Arroyo Grande is paused due to the COVID-19 impact on tourism and event cancellations. Social media campaigns and e-newsletters continue as planned with adjustments to messaging that are sensitive to the pandemic Item 11.a. - Page 2 CITY COUNCIL CONSIDERATION OF ANNUAL REPORT AND ADOPTION OF RESOLUTION OF INTENTION FOR LEVY OF ANNUAL ASSESSMENTS FOR ARROYO GRANDE TOURISM BUSINESS IMPROVEMENT DISTRICT APRIL 28, 2020 PAGE 3 situation. Local lodging partners are reporting significant fallouts in room occupancy, so unspent tourism marketing dollars will be allocated to the recovery period to welcome tourists back to Arroyo Grande when the time is right. On April 20, 2020, the Advisory Board reviewed and approved the Annual Report and has forwarded it to the City Council for consideration. The Advisory Board recommends extending the assessments and continuing the program. As noted above, following approval of the Annual Report and adoption of the Resolution of Intention, the next step in the process is to schedule a public hearing for May 26, 2020. The public hearing will allow lodging businesses subject to the assessment to submit comments, voice concerns, and protest the assessment. As set forth in Sections 36524 and 36525 of the California Streets and Highways Code, the City Council has the ability to continue the proposed citywide AGTBID at this public hearing, unless written protests are received from lodging businesses that pay 50% or more of the proposed assessments. In that event, the Council cannot consider continuation of the AGTBID for at least one year. ALTERNATIVES: The following alternatives are provided for the Council’s consideration: 1. Approve staff’s recommendations; 2. Request changes or clarification to the Annual Report; 3. Do not approve staff’s recommendations; or 4. Provide staff other direction. ADVANTAGES: The recommendations will enable the City to extend the AGTBID, which provides a mechanism to generate funding to promote lodging stays and tourism in the City, which increases transient occupancy tax revenue and supports local businesses. DISADVANTAGES: No disadvantages with the recommended actions are identified. ENVIRONMENTAL REVIEW: No environmental review is required for this item. PUBLIC NOTIFICATION AND COMMENTS: The Agenda was posted at City Hall and on the City’s website in accordance with Government Code Section 54954.2. Attachment: 1. Annual Report Item 11.a. - Page 3 RESOLUTION NO. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF ARROYO GRANDE DECLARING ITS INTENTION TO CONTINUE THE ARROYO GRANDE TOURISM BUSINESS IMPROVEMENT DISTRICT, TO CONTINUE THE BASIS FOR AND TO LEVY THE ASSESSMENTS FOR THE DISTRICT, AND TO SET A DATE FOR THE PUBLIC HEARING ON THE DISTRICT AND THE ASSESSMENT FOR THE 2020-21 FISCAL YEAR WHEREAS, the Parking and Business Improvement Area Law of 1989 (“PBIAL”), sections 36500 et seq. of the Streets and Highways Code, authorizes cities to establish business improvement districts for several purposes, one of which is promotion of tourism; and WHEREAS, the Arroyo Grande Tourism Business Improvement District was established in May, 2013 and incorporated into the Arroyo Grande Municipal Code (“AGMC”) under Chapter 3.46; and WHEREAS, in accordance with the requirements of Streets and Highways Code Section 36530 and AGMC Section 3.46.100, the City Council appointed an Advisory Board to provide oversight, guidance, and recommendations regarding the use of the assessment funds; and WHEREAS, the AGMC and the PBIAL require the Advisory Board to prepare and submit an annual report (“Annual Report”) stating proposed changes, improvements and activities for the fiscal year; and WHEREAS, on April 20, 2020, the Advisory Board approved the Annual Report; and WHEREAS, the Advisory Board Annual Report was filed and approved by the Arroyo Grande City Council on April 28, 2020. NOW, THEREFORE, BE IT RESOLVED by the City Council of the City of Arroyo Grande as follows: Section 1. The City Council proposes to continue the Arroyo Grande Tourism Business Improvement District (“District”) in accordance with AGMC Chapter 3.46 and Streets and Highways Code Sections 36500 et seq. and levy assessments for fiscal year 2019-20. Section 2. The Annual Report is on file with the City Clerk and contains a full and detailed description of the improvements and activities to be provided for fiscal year 2020-21. No changes to the District boundaries are proposed, and the report includes the estimated cost of providing improvements and activities for fiscal year 2020-21. The assessment is not proposed to be increased. Item 11.a. - Page 4 RESOLUTION NO. PAGE 2 Section 3. The boundaries of the District are the boundaries of the City of Arroyo Grande. Section 4. The assessment levied by the District shall be used for activities and programs promoting lodging businesses in the District through the promotion of scenic, recreational, cultural and other attractions in the District as a tourist destination, and as further set forth in AGMC Section 3.46.030. Section 5. The assessment is proposed to be levied on all “lodging” businesses in the District, as that term is defined in AGMC section 3.46.020, and allocated by the City of Arroyo Grande. Section 6. The assessment shall be based upon two percent (2%) of the rent charged by the operator per occupied room per night for all transient occupancies and shall be collected quarterly. Section 7. New lodging businesses shall not be exempt from immediate assessment. Section 8. A public hearing, held pursuant to AGMC Chapter 3.46 and Streets and Highways Code Section 36535, to allow for comments and to receive written and oral protests on the District and proposed assessment, is hereby set for 6:00 p.m., Tuesday May 26, 2020, before the City Council of the City of Arroyo Grande at the City Council Chambers at 215 E. Branch St., Arroyo Grande, CA or via teleconference as follows:1-833-493-5844. Section 9. At the public hearing, the testimony of all interested persons for or against the continuation of the District, the boundaries of the District, or the furnishing of specified types of improvements or activities will be heard. A protest may be made orally or in writing by any interested person. However, only written protests will be considered in determining if there is a majority protest. The form and manner of protests shall comply with Streets and Highways Code Sections 36524 and 36525. Section 10. Any protest pertaining to the regularity or sufficiency of the proceedings shall be in writing and clearly state the irregularity or defect to which objection is made. Written protests must be received by the City Clerk of the City of Arroyo Grande before the close of the public hearing scheduled herein and may be delivered or mailed to the City Clerk, City of Arroyo Grande, 300 East Branch Street, Arroyo Grande, CA 93420. A written protest may be withdrawn in writing at any time before the conclusion of the public hearing. Each written protest shall contain a written description of the business in which the person signing the protest is interested sufficient to identify the business. If the person signing the protest is not shown on the official Item 11.a. - Page 5 RESOLUTION NO. PAGE 3 records of the City of Arroyo Grande as the owner of the business, then the protest shall contain or be accompanied by written evidence that the person is the owner of the business. Section 11. If at the conclusion of the public hearing, there are of record, written protests by the owners of lodging businesses within the District that will pay fifty percent (50%) or more of the total assessments of the entire District, no further proceedings to continue the District shall occur. New proceedings to continue the District shall not be undertaken again for a period of at least one (1) year from the date of the finding of a majority protest by the City Council. If the majority of written protests are only as to an improvement or activity proposed, then that type of improvement or activity shall not be included in the District. Section 12. The City Clerk is instructed to provide notice as required by AGMC Chapter 3.46 and Streets and Highways Code Section 36534. The City Clerk shall give notice of the public hearing by causing this Resolution of Intention to be published once in a newspaper of general circulation in the City no less than seven (7) days before the public hearing. On motion of Council Member _______, seconded by Council Member _______, and by the following roll call vote, to wit: AYES: NOES: ABSENT: the foregoing Resolution was passed and adopted this 28th day of April 2020. Item 11.a. - Page 6 RESOLUTION NO. PAGE 4 ___________________________________ CAREN RAY RUSSOM, MAYOR ATTEST: ___ KELLY WETMORE, CITY CLERK APPROVED AS TO CONTENT: ___________________________________ JAMES A. BERGMAN, CITY MANAGER APPROVED AS TO FORM: ___________________________________ TIMOTHY J. 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"% % $5%312:=-"+$*""#&$=F$( (=G- *(*)*((%/%($H)$E*E%(&()%$-*/$# #(/%!$=!$=$-$)+($**(*%$))**%+&"*$ #+)$""$%$&%&"*%%#.&($*%+*%%()? %$&*))(*)**=$((%/%($=*%)-%-$(( $*"/$%*"%)*?/(.&"%(())**$%+*%$$-,$*+(? /(#")=($)=%+&")%(,$$,+")"%%!$*%)* *(%-$*$((/$$ %/*(**(%-$&?  %& ()#&$-)&&(%,/*%(%(*&($ 3131#&$?)#&$*+())()%#%*%$ (&)**%+))%$""*()=.*$*$)((%/% ($)*%%(=$"+$(#E*%E*"&(%+=(()$ ($!)=$+$*$)*%%?#&$)*(**%%+(*-% %*(&()%$)=#"/E%+)%$$/E*%E". "?+*%* E2:%+*(!=*)#&$)&+* %$%"? Item 11.a. - Page 17 Fesh Eats ADVENTURE l\ITS. 'I. %13+21!2!+!-#%  $"* )--%55%"4)1)21   "&() )-/!'%4)%51  !   $)')2!+!$4%02)1)-'),/0%11).-1 ''# "&() )-%-'!'%,%-2 "&() )-0%!#(   #+)#*1.-$)')2!+!$4%02)1)-',%11!'%1 &)* (% "&() )-&.++.5%01                                       "&())-  Item 11.a. - Page 18 ,!)+!0*%2)-' #"#(!*$)$(*-/*%)( *+$'+.&($)%((%/%($?+( $-)"**())$*%+**#"%#%$*? *+(%$*$*)%$< ; )&*#(%#((%/%($H)!/ #))$&%$*) ; (%#%*$,$*)=$-&&$$)$"%" +)$)))**)+&&%(**%+()# ; $$#"(&$*)*%*-)*/ "*$*,*)=()*+($*)$ %##%*%$)**+"$*()*$ &"$$$$((%/%($*-/  !4%0!'%#+)#*0!2% "*& ''%&( '&  %,!)+13"1#0)"%01 $)120)"32%$-%51+%22%01  !4%0!'%./%-0!2% Item 11.a. - Page 19 'c:A llfDltNI" wtierlter you're rlXlking Jor a Valt:'nrml'·s Da!I getawa!"j or a Spn119 Brraj( adventure for the family, Arro!Jo Grande is !he perfect pince. Sweet Escape Antique treasure trove Yo u n ever O'il w hat yo u'll find a11he Soulh Cou:nty Hlstoflcal Soclely'~ Antique Shaw anr:I Sale on Feb. 8 and 11. Peruse antiques and colecta blss pre<5en1ed by 22 b end- selec:e d ven dors from around the state, end !hen slap by l he popular Tea !loom fo r homemade sanch,ciil.Bs and refreshments . Photo courtesy o f SC H S 'l'aste the difference Am,yo 6 ande is heme o e n ec lec!E ~c!ioo a winB ries amt tas1ing rooms specjaliz,ng in cocf- wealher v.at'8tals such as Charda ,m,ay, fmc)t oir end sparkling wn ea Stop a1 Timbr11 Wlnel'}' or the OupBl\!erdad l e -g room in t he Village, ordri ve a cou o1 nwes ou1 to our a o ur award- winning vineyards. A more romantic T'yme Ro inanoe and r elaxellon a re ccmbtned at is Viclor1 en Bed end Breai<faBI cwenoomg l he Vi llage of Arroy,o Grande. Bui in 9 '16. House of AnoltierTyms hes 1hre9 bedmams ·,li i h q ueen beds and p ale ba t hs, e ncl e ull . co lry-style bre,a:; l est end eNernoon -refre shrne nt:s ere in cl uded. Photo by e at Anoln!!< Tyrne .#)!+%$)! $$%$*$*%$)%"#)"&((%/% ($%$*$+*%%$$*$$*(*-*%+( +$)-**%")*%+","+"("*%$)&)= (*($#))%()$*""*)*%(/%*) +$'+)*$*%$?(%+)%"#=-< ; ),%)*%*""%+()*%()=+$()*$$** ,%)()#%*%$"!$%%*(#+# ; ("%")*%()**"**($"/$ )*%((*(%((%/%($ ; %+)%$%%!$ $)*(#*%%$$* -*%+(*(*&()%$) ; (+)(E$(*%$*$*%$ $)*(#*% +"%+(+$$)%-)("&%&"H) .&($)$*)*$*%$ )-#0%!1%)-%-'!'%,%-2  2.2!+%-'!'%,%-21 )-#0%!1%)-0%!#( ##&( '& "&'%!&( '&  &.++.5%01  &.++.5%01 Item 11.a. - Page 20 %"1)2% $()$"%$%+&$/$)%$*)*($*%%+(-)*?*"%##+$*%$)$) ,)*%()*%*)*=-&"/)(*"(%"$*)%$*%,)*?(&"$$$-)*%,(+"$ 3131@3132**$"+)()$-*%$*$*+&*)=#&(%,#$*)$+$*%$"*/+&*)? ; ,$*)*%*)* ; %$*$*$$#$*) '*)#"&#% &'&'#%'%&%"'& Item 11.a. - Page 21 Users N ew Users Sess ions Numbe r Cif Sessions per User 637 .22% 636 .05% 642.29% 0.69% 32,880 vs 4,460 32,747 vs 4,449 38,458 vs 5,181 1 17 vs 7 .Hi !)$%$)! 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CAL , SAN LUIS OBISPO COUNTY CALIFORNIA @ C coragg1o group The Original Road Trip Item 11.a. - Page 25 CALIFORNIA $$%-$3, Item 11.a. - Page 26 t (805) 541-9005 f (805) 541-9007 3580 Sacramento Drive #110, San Luis Obispo, CA 93401 VERDINMARKETING.COM   BRAND MAP BRAND EXPLANATION (INTERNAL STRATEGIC CHOICES) Brand Attributes Functional Benefits Emotional Benefits ·· Events and Festivals · Swinging Bridge · Roosters · Village · Centrally Located · Wineries · Lopez Lake/ Vista Lago · Clark Center · Variety of Restaurants · Agriculture/ Rutiz Farms · Historic · Outdoor Access · Weather · Antique Shops ·· Entertainment · Pet/ Family-Friendly · Unique Character/Eclectic · Iconic/ Non-Commercial · Choices for Every Palette · Culture · Water Sports/ Nature · Wild Life · Clean Air and Sunshine · Easy Access to Wide Variety of Experiences · Tasting/ Shopping · Biking/Hiking/Camping ·· Happiness · Relaxed · Connected · Casual · Warm · Comfort · Loved · Inclusive · Easy · Carefree · Safe · Delighted · Light and Free Brand Reputation Brand Promise Arroyo Grande is a historic, inviting town with budget- friendly accommodations and accessible experiences. The village is a key selling point and brings people to the city. Arroyo Grande is growing and strives to become vibrant destination. Arroyo Grande promises to provide a warm and welcoming environment, rich in unique adventures, to day-trippers and overnight guests alike. BRAND POSITIONING STATEMENT For families, outdoor adventurers and culture lovers, Arroyo Grande is the down-to-earth, welcoming hub among other destinations because of its heritage and unique character. Item 11.a. - Page 27 VERD i\l A VISION FOR YOUR BRAND THIS PAGE INTENTIONALLY LEFT BLANK Item 11.a. - Page 28