CC 2020-08-11_06b Presentation by PGE Regarding Public Safety Power Shutoffs_PP PresentationCommunity Wildfire
Safety Program
ARROYO GRANDE CITY COUNCIL
August 11, 2020
Safety
We appreciate your participation during this
challenging time and hope the following information
is helpful in understanding how PG&E is working to
reduce wildfire risk.
3Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Community Wildfire Safety Program
REDUCE IMPACT OF PSPS EVENTS
Reduce impacted customers
Reduce length
Improve coordination with and support
communities and customers
IMPROVE SITUATIONAL AWARENESS
Weather stations
High-definition cameras
Wildfire Safety Operations Center (WSOC)
Meteorology
REDUCE WILDFIRE IGNITION POTENTIAL
Asset inspection and repair
Enhanced vegetation management
System automation
System hardening
Public Safety Power Shutoffs
4Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Wildfire Risks Across PG&E’s Service Area
PG&E
SYSTEM-WIDE
Electric customers served 5.5M
Electric customers in HFTD 505,600
Overhead distribution line miles 81,000
Overhead distribution line miles in HFTD 25,500
Overhead transmission miles 18,200
Overhead transmission miles in HFTD 5,500
50%
of PG&E’s service area is in high fire-threat districts (HFTD)
PG&E service
area
Numbers are approximate
cpuc.ca.gov/FireThreatMapsThe map can be accessed at:
5All data is preliminary and based on early 2020 work planning. Data as of June 2020.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
San Luis Obispo County Overview
CPUC High Fire-Threat District Map
San Luis Obispo County
3,170 total overhead distribution miles
1,010 in Tier 2 | 288 in Tier 3 | 41% in HFTD
749 total overhead transmission miles
314 in Tier 2 | 119 in Tier 3 | 58%in HFTD
15 total substations
139,300 total customers served
25,500 (18%) Customers in HFTDTIER 2Elevated TIER 3Extreme
6Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
CPUC High Fire-Threat District Map –City of Arroyo Grande
Arroyo Grande
Fire-Threat Areas
Tier 2 -Elevated
Tier 3 -Extreme
7All data is preliminary and based on early 2020 work planning. Data as of July 2020.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Wildfire Safety Progress –San Luis Obispo County
WILDFIRE SAFETY AND CUSTOMER SUPPORT PROGRAM EFFORTS
2019
COMPLETE
2020
TARGET
Weather Stations
Enhancing weather forecasting and modeling 35
STATIONS
7+
IN PROGRESS*
High-Definition Cameras
Improving real-time monitoring of high-risk areas and conditions 1
CAMERA
2+
IN PROGRESS*
Sectionalizing Devices
Separating the grid into small sections for operational flexibility 18
DEVICES
30
DEVICES
Enhanced Vegetation Management
Inspecting, pruning and removing vegetation 91
LINE MILES
58
LINE MILES
*Locations identified on a monthly basis
8All data is preliminary and based on early 2020 work planning. Data as of July 2020.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
We are installing real-time tools to better
understand how severe weather can impact our
system and proactively respond to potential
threats.
We’re targeting one station roughly every 20 miles
of electric lines in high fire-threat areas by 2021.
Weather Stations –San Luis Obispo County
MAP LEGEND:
PG&E weather station installed
Remote Automated Weather Stations (RAWS) within PG&E’s
service area
Data is publicly available at pge.com/weather and mesowest.utah.edu
To sign up for daily email notifications regarding PSPS, visit cloud.em.pge.com/PSPS-7day-Signup.
42
weather stations installed to date
9All data is preliminary and based on early 2020 work planning. Data as of July 2020.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
MAP LEGEND:
PG&E high-definition camera installed
Non-PG&E camera that looks into PG&E’s service area
3
cameras installed to date
High-Definition Cameras –San Luis Obispo County
Images are publicly available at pge.com/weather and alertwildfire.org
We’re supporting the installation of new
high-definition cameras in high fire-threat
areas, which allows PG&E and first responders
to monitor wildfires in real time.
This will increase our coverage to more than
90 percent of our service area by 2022.
10Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Installing stronger and more resilient poles
Replacing bare conductors
Installing more poles than previously needed
No longer using trees to support infrastructure
Adding down guys and anchors
Placing lines underground
System Hardening And Resiliency
As part of our efforts to prevent wildfires, we are strengthening the electric system to further
reduce wildfire risk and better withstand severe weather.
These improvements will occur over several years
across 7,100 miles of distribution lines in the highest
risk fire-threat areas, and include:
11All data is preliminary and based on early 2020 work planning. Data as of July 2020.
Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
We’re installing new sectionalizing devices
to limit the number of customers impacted
during a PSPS event.
Local Sectionalizing –San Luis Obispo County
30 DEVICES2020 TARGET
Potential distribution sectionalizing device planned
Area potentially removed from scope due to planned
sectionalizing (distribution level event only)
New area now in scope
No change from 2019
PG&E Substation
MAP LEGEND:
Note: Map reflects projects in planning
and/or underway and is subject to change
12Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Vegetation Management Work
ROUTINE Vegetation Management ENHANCED Vegetation Management
Meeting state standards which require maintaining
clearances of 4 feet around distribution power lines
in high fire-threat areas with recommended
minimum clearances of 12 feet at time of trim to
ensure year-round compliance.
Establishing increased safety clearances between
power lines and surrounding vegetation in
high fire-threat areas. This also includes removing
trees that pose a potential risk to the lines if they
are tall enough to strike.
For illustrative purposes only
Public Safety Power Shutoff
14Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Public Safety Power Shutoff (PSPS)
The purpose of a PSPS is to reduce the risk of major wildfires during severe
weather.
High winds can cause tree branches or debris to contact energized electric lines,
which could damage our equipment and cause a major wildfire, making a PSPS
event an important tool for keeping our customers and communities safe.
We carefully review a combination of criteria when determining if power
should be turned off for safety.
We are working to improve our PSPS program by making events, smaller in size,
shorter in length and smarter for our customers, without compromising safety.
Overview
15Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
How Are We Improving For This Year?
SMALLER IN SIZE Reduce the number of customers affected by a
PSPS event by one-third compared to last year
SHORTER IN LENGTH Restore customers twice as fast after severe weather
has passed
SMARTER FOR CUSTOMERS
Provide better information and additional resources
Provide more assistance before, during and after a
PSPS event
16Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
How Are We Improving For This Year?
SMALLER IN SIZE
GOAL:
Reduce the number of
customers affected by a
PSPS event by one-third
compared to last year
WHAT WE’RE DOING:
Installing devices that limit the
size of outages
Installing microgrids
Placing lines underground in
targeted locations
17Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
How Are We Improving For This Year?
SHORTER IN LENGTH
GOAL:
Restore customers twice
as fast after severe
weather has passed
WHAT WE’RE DOING:
Deploying more PG&E and
contractor crews for inspection and
restoration efforts
Expanding helicopter fleet from 35
to 65 and using two new airplanes
for aerial line inspections
Utilizing infrared equipment to
inspect at night
18Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
How Are We Improving For This Year?
SMARTER FOR CUSTOMERS
GOALS:
Provide better information and
additional resources
-AND -
Provide more assistance before,
during and after a PSPS event
WHAT WE’RE DOING:
Using better weather monitoring technology
Improving PG&E’s website bandwidth
Improving customers notifications
Opening Community Resource Centers
Working more collaboratively with local agencies
and critical service providers________________________________________
Working with the California Foundation for
Independent Living Centers (CFILC) and
community-based organizations (CBO)
Making it easier for eligible customers to join and
stay on the Medical Baseline Program
Providing emergency information in 13 languages
19Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
What Is A Public Safety Power Shutoff?
The most likely electric lines to be
turned off for safety are those that
pass through Tier 2 or Tier 3 areas.
Power lines travel long distances. That means your
power can be affected by high winds and severe
weather that threaten the system miles away.
High winds can cause tree branches or debris to contact energized electric lines, which could
damage our equipment and cause a major wildfire. We may need to turn off power during severe
weather for public safety to prevent such fires. This is called a Public Safety Power Shutoff (PSPS).
20Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
What Weather Could Lead To A PSPS?
We initiate a PSPS when the weather forecast is for such severe weather that people’s safety, lives, homes and businesses may be in danger of wildfires.
Each weather situation is unique, we carefully review a combination of factors
when deciding if power must be turned off. These factors include:
A RED FLAG WARNING declared by
the National Weather Service
LOW HUMIDITY LEVELS
generally 20% and below
A FORECAST OF HIGH WINDS particularly sustained winds above 25 miles per hour and
wind gusts above 45 miles per hour
DRY MATERIAL on the
ground and low moisture
content in live vegetation
REAL-TIME GROUND OBSERVATIONS from our
Wildfire Safety Operations Center and from our
crews working across the service territory
21Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
2 daysbefore power is turned off
1 daybefore power is turned off
Just beforepower is turned off Duringthe PSPS event Oncepower has been restored
Advance PSPS Notifications For Customers
We provide advance notice prior to turning off power and updates until power is restored.
This year, notifications will include more details about when it’s anticipated that the power
will be shut off and restored.
Timing of Notifications (when possible)
Direct Customer Notifications
We will attempt to reach customers
through automated calls, texts and emails.
Additional Updates
We will also use social media and keep local
news and radio outlets informed and updated.
Notifications will provide an estimated window of time when the power will be shut off and restored.
22Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
This is PG&E calling with a PSPS outage alert. On 10/5/20, your
power may be shut off for safety. To continue in English press 1.
To replay this message at any time, press #.
Due to current weather forecasts 1234 EL ANYWHERE COURT is
currently under a Watch for a Public Safety Power Shutoff.
Weather forecasts including high winds and dry conditions, may
require us to turn off your power to help prevent a wildfire.
ESTIMATED SHUTOFF TIME: 10/7/20 between 6 pm and 10 pm.
Shutoff times may be delayed if winds arrive later than forecast.
We expect weather to improve by 6 am on 10/8/20. After
weather has improved, we will inspect equipment before
restoring power.
ESTIMATED RESTORATION TIME: 10/8/20 by 4 pm.
This restoration time may change depending on weather
conditions and equipment damage.
We recommend all customers have a plan for an extended
outage. We will provide daily updates until the weather risk has
passed or power has been restored. This will include a Warning
alert if we have determined it is necessary to turn off your
power. For planning resources or more information visit
pge.com/pspsupdates or call 1-800-743-5002.
If you rely on power to operate life-sustaining medical devices or
have access and functional needs, additional support may be
available. For more information, visit pge.com/specialresources.
If this is not the correct phone number for 1234 EL ANYWHERE
COURT , press 2.
Press # to repeat this message.
Thank you. Goodbye.
WATCH PHONE
PG&E PSPS Outage Alert
10/5/20: Due to weather
PG&E may turn off power for
safety at 1234 EL ANYWHERE
COURT on 10/7/20.
Estimated shutoff: 6:00pm –
10:00pm. Estimated
restoration: 10/8/20 by 4:00
pm. Changes in weather can
affect shutoff & restoration
times. pge.com/pspsupdates
Reply w/ “1” to verify
receipt.
WATCH TEXTWATCH EMAIL
“PSPS Watch” Customer Notifications Scripts
23Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
PG&E PSPS Outage Alert
10/7/20: PG&E will turn off
power for safety at 1234 EL
ANYWHERE COURT on
10/7/20. Estimated shutoff:
6:00pm –10:00pm or later if
weather improves. Estimated
restoration: 10/8/20 by 4:00
pm depending on weather &
equipment damage. Info:
pge.com/pspsupdates Reply
w/ “1” to verify receipt.
WARNING TEXTWARNING EMAIL
“PSPS Warning” Notifications Scripts –General Customers
24Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
How Is PG&E Improving Restoration Times?
WEATHER
ALL CLEAR
PATROL &
INSPECT
ISOL ATE &
REPAIR DAMAGE
RESTORE
POWER
NOTIFY
CUSTOMERS
After severe weather
has passed, crews
begin inspections
Crews visually inspect
for potential weather-
related damages by
foot, vehicle and air
Crews work to isolate
and fix damage
The PG&E Control
Center restores
power to the affected
areas
Customers are
notified that power
has been restored
Note: Because severe weather can last several hours or days, for planning purposes, we suggest
customers prepare for outages that could last multiple days.
We expect to be able to restore power to most customers within 12 daylight hours after
severe weather has passed, a 50% improvement from 2019.
Customer Resources
26Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
We are also taking measures to:
Require facial coverings in
accordance with state and county
guidelines
Administer temperature checks
before entering indoor facilities
Limit attendance to maintain physical
distancing
Regularly sanitize surfaces
Community Resource Centers (CRCs)
Heating and
cooling
Device charging Bottled water Non-perishable
snacks
Wi-Fi service
Coffee/tea Blankets ADA-compliant
restrooms and hand
washing stations
Security personnel Chairs and tables
During a PSPS event, PG&E will open CRCs to provide a safe location where
community members can access basic resources, as well as up-to-date
information. The following resources may be available:
During a PSPS event, CRC locations will be shared on pge.com/pspsupdates and via
social media.
COVID-19 CONSIDERATIONS
PG&E is adapting our approach to CRCs to
reflect appropriate COVID-19 public health
considerations.
We will offer Micro CRCs (smaller, open air
tents) and Mobile CRCs (vans) to
supplement Indoor CRCs if shelter-at-home
and physical distancing recommendations
prevent the use of Indoor CRCs.
27Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
PG&E Wildfire Safety And PSPS Readiness Webinar
DATE TIME
Wednesday, August 12, 2020 5:30-7:00 p.m.
Wednesday, August 19, 2020 5:30-7:00 p.m.
We invite community members to join us for an interactive webinar to learn more about
wildfire safety and emergency preparedness, ask questions of PG&E subject matter
experts and share their feedback.
for a full schedule of webinar events and
more information.
pge.com/wildfirewebinarVisit:
28Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Where To Go For Additional Information
STAY UP TO DATE DURING A PSPS EVENT
WEATHER AND PSPS FORECASTING
Live weather information, a 7-day PSPS
potential lookahead and images from PG&E’s
high-definition cameras deployed in high
fire-threat areas.
BACKUP POWER
Information on backup power options,
safety tips, financing options, a marketplace
to search major backup power retailers and
more.
SAFETY ACTION CENTER
Information about wildfire risks and what
customers can do before, during and after
an emergency to keep their home, family or
business safe.
PREPARING FOR OUTAGES
Tips for making a safety plan, building an
emergency kit, planning for medical needs
and more.
pge.com/weather
pge.com/PSPSupdates
pge.com/backuppower
prepareforpowerdown.comsafetyactioncenter.pge.com
29Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Preparedness Resources
prepareforpowerdown.com
Statewide education and awareness resource, led jointly by PG&E, San Diego Gas &
Electric and Southern California Edison at the direction of the CPUC
ready.gov
Disaster preparedness information from the U.S. Department of Homeland Security
readyforwildfire.org
CAL FIRE’s wildfire preparedness website
cpuc.ca.gov/wildfiresinfo
Information on the CPUC’s wildfire safety efforts
caloes.ca.gov
California Governor’s Office of Emergency Services website
cafiresafecouncil.org
California Fire Safe Council website
noaa.gov
National Oceanic and Atmospheric Administration website
Thank You
Please direct customers with questions to:
•Call us at 1-866-743-6589
•Email us at wildfiresafety@pge.com
•Visit pge.com/wildfiresafety
Additional Information
32Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
Resources include:
Portable backup power
Emergency preparedness assistance
Accessible transportation
Hotel vouchers and food stipends
Medical Baseline application assistance
PG&E is working with the California Foundation for Independent Living
Centers (CFILC) to fund resources to help prepare for disasters and
extended power outages.
Application Process: The CFILC will determine who
qualifies for resources. Medical needs and income will
be taken into account.
Applications are available online or at Independent Living Centers
(ILCs) and will be accepted at regional ILC locations.
PSPS event specific resources for the disabled and aging
population will be posted at pge.com/afn. Press releases,
radio advertisements and leveraging our network of CBOs will
also be used to communicate with customers who depend on
power for medical and independent living needs when possible
during events.
Coordination of resources takes time. Individuals are encouraged to engage with their local ILC and plan before a PSPS event is imminent.
disabilitydisasteraccess.orgcfilc.org
Additional Support For People With Disabilities And Older Adults
33Some of the measures included in this presentation are contemplated as additional precautionary measures intended to further reduce the risk of wildfires.
What is Medical Baseline?
The Medical Baseline Program provides financial assistance to residential customers that
have special energy needs due to certain qualifying medical conditions.
Eligible customers may receive a “standard” Medical Baseline quantity of approximately
500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month, in addition to
regular baseline quantities.
Who Qualifies for Medical Baseline?
If a full-time resident in your home is:
Dependent on life-support equipment used in the home.
A paraplegic, hemiplegic, quadriplegic or multiple sclerosis patient with special heating
and/or air-conditioning needs.
A scleroderma patient with special heating needs.
Being treated for a life-threatening illness, compromised immune system or other medical
condition with special heating and/or air-conditioning requirements necessary to sustain
the patient’s life or prevent deterioration of the patient’s medical condition.
Applying for Medical Baseline:
Complete the “Medical Baseline
Allowance” application form.
Forms can be found by visiting
pge.com/medicalbaseline.
Mail the completed and signed
application form to:
PG&E
Attention: Medical Baseline
P.O. Box 8329
Stockton, CA 95208
1
2
Medical Baseline Program
Due to novel coronavirus (COVID-19) shelter-at-home guidelines and changing medical practitioner priorities, customers can now self-certify
their eligibility to enroll in the Medical Baseline Program. A signature from a qualified medical practitioner is not required to apply but may
be requested to remain in the program beyond one year.