R 3785
RESOLUTION NO. 3785
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
ARROYO GRANDE ESTABLISHING A JOB DESCRIPTION FOR
THE NEIGHBORHOOD SERVICES COORDINATOR POSITION
WHEREAS, the full-time classification of Code Enforcement Officer was previously
eliminated on August 31, 2004 per City Council Resolution Number 3754 and
reclassified as Neighborhood Services Coordinator; and
WHEREAS, the City Council of the City of Arroyo Grande ("City") deems it in the best
interest of the City to establish a job description for the Neighborhood Services
Coordinator, a copy of which is attached hereto as Exhibit "A" and incorporated herein
by this reference.
NOW, THEREFORE BE IT RESOLVED by the City Council of the City of Arroyo
Grande that the position of Neighborhood Services Coordinator is hereby established to
perform the duties and responsibilities set forth in the job description so attached as
Exhibit "A". This Resolution shall become effective as of October 13, 2004.
On motion by Council Member Lubin, seconded by Council Member Runels, and by the
following roll call vote, to wit:
AYES: Council Members Lubin, Runels, Dickens, Costello and Mayor Ferrara
NOES: None
ABSENT: None
the foregoing Resolution was adopted this 12th day of October 2004.
RESOLUTION NO. 3785
PAGE 2
TON~~ ~
ATTEST:
. I
/ /UI!WilO~
ORE, DIRECTOR OF ADMINISTRATIVE SERVICES/
DEPUTY CITY CLERK
APPROVED AS TO CONTENT:
~~
STEV N ADAMS, CITY MANAGER
APPROVED TO AS FORM:
~~LRNEY
EXHIBIT" A"
CITY OF ARROYO GRANDE
NEIGHBORHOOD SERVICES COORDINATOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the
class. Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To coordinate the overall City program of enforcement and education of City codes and ordinances related to the
maintenance and upkeep of residential and commercial neighborhoods.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Director of Building & Fire.
ESSENTIAL FUNCTION STATEMENTS
The following tasks are typical for positions in this classification. Any single position may not perform all of these
tasks and/or may perform similar related tasks not listed here:
1. Receive requests for service from the public regarding code enforcement cases and request staff from the
appropriate department to respond.
2. Assist full-time staff by inspecting code enforcement cases that are not resolved voluntarily after the fIrst
inspection and request.
3. Meet with complainants and individuals responsible for alleged code enforcement violations to resolve
such violations.
4. Prepare correspondence to complainants and individuals responsible for alleged code enforcement
violations.
5. Research regulations and prepare documentation and information for issuance of citations and/or litigation
involving code enforcement cases not resolved after other measures are exhausted.
6. Establish and maintain tracking system and reports regarding ongoing code enforcement cases.
7. Prepare and maintain accurate documentation and case fIles on all investigations; initiate and maintain
records, take photographs and notes for future inspections; and take notes from telephone conversations.
8. Prepare and present status reports for interdepartmental committee meetings to assist in developing City-
wide strategies to resolve ongoing code enforcement cases.
9. Perfonn special assignments related to the code enforcement function and prepare and implement
recommendations for improvements to the code enforcement program.
10. Operate office equipment, including computers and supporting software applications; investigate computer
hardware and software problems as appropriate and necessary.
Marldnal Functions:
1. Attend classes for code enforcement as required.
2. Perfonn related duties and responsibilities as required.
City of Arroyo Grande
Neighborhood Services Coordinator (Continued)
OUALIFICATIONS
Knowled2e of:
Principles and methods of code enforcement.
Principles of effective customer service techniques.
Public relations and dispute resolution techniques.
Principles and procedures of record keeping.
Modem office procedures, methods and equipment, including computers.
Principles of business letter writing and basic report preparation.
Applicable computer software applications.
Pertinent laws, codes and regulations governing code enforcement.
Abilitv to:
Research municipal code violations and regulations.
Enforce necessary regulations in a fIrm but friendly manner.
Interpret and apply laws, regulations, codes, ordinances and policies governing municipal code enforcement
activities.
Operate office equipment including computers and supporting applications.
Maintain accurate records and prepare clear and concise reports.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Learn occupational hazards and standard safety practices.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Understand and follow oral and written instructions.
Education and Experience Guidelines
Any combination of education and experience that would likely provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to the completion of the twelfth grade supplemented by training or college level courses in code
enforcement, law enforcement, City planning, public administration, political science, or a related fIeld.
Experience:
One year of experience regarding municipal government functions and/or enforcement of codes, laws and
policies.
License or Certificate
Possession of, or ability to obtain, an appropriate valid driver's license.
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City of Arroyo Grande
Neighborhood Services Coordinator (Continued)
WORKING CONDITIONS
Environmental Conditions:
Office and field environment; travel from site to site; exposure to noise, dust, radiant energy, moving objects and
vehicles; inclement weather conditions.
Phvsical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for walking or standing for
prolonged periods of time; light lifting and carrying; operating motorized equipment and vehicles.
RESOLUTION NO. 3785
OFFICIAL CERTIFICATION
I, KELLY WETMORE, Director of Administrative Services/Deputy City Clerk of
the City of Arroyo Grande, County of San Luis Obispo, State of California, do
hereby certify under penalty of perjury, that Resolution No. 3785 is a true, full,
and correct copy of said Resolution passed and adopted at a regular meeting of
the City Council of the City of Arroyo Grande on the 12th day of October, 2004.
WITNESS my hand and the Seal of the City of Arroyo Grande affixed this 15th
day of October, 2004.
J J(/ IA l~wl<.Y--
ET ORE, DIRECTOR OF ADMINISTRATIVE SERVICES/
DEPUTY CITY CLERK
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