R 4234 RESOLUTION NO. 4234
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
ARROYO GRANDE ESTABLISHING SEVERAL UPDATED AND
NEW JOB DESCRIPTIONS AND ADDING TWO NEW JOB
TITLES
WHEREAS, the City Council of the City of Arroyo Grande ( "City") deems it in the best
interest of the City to update and /or create several job descriptions, copies of which are
attached hereto as Exhibit "A" through Exhibit "X" inclusive, and incorporated herein by
this reference; and
WHEREAS, the City Council of the City of Arroyo Grande deems it in the best interest
of the City to update the part-time salary schedule to add the new job titles of "Training
Technician" and "Community Relations Technician ", a copy of which is attached hereto
as Exhibit "Y" and incorporated herein by this reference.
NOW, THEREFORE BE IT RESOLVED by the City Council of the City of Arroyo
Grande that:
1. The following full -time job descriptions have been updated to accurately reflect new
job titles and /or responsibilities:
Accounting Supervisor (Exhibit "A ")
Assistant City Engineer (Exhibit "B ")
Battalion Chief (Exhibit "C ")
Building Official (Exhibit "D ")
Director of Administrative Services (Exhibit "E ")
Director of Community Development (Exhibit "F ")
Director of Legislative and Information Services (Exhibit "G ")
Director of Recreation and Maintenance Services (Exhibit "H ")
Executive Secretary (Exhibit "I ")
Fire Chief (Exhibit "J ")
Human Resources Manager (Exhibit "K ")
Information Technology Manager (Exhibit "L ")
Police Chief ( "Exhibit "M ")
Police Commander ( "Exhibit "IV ")
Police Officer ( "Exhibit "0")
Police Sergeant ( "Exhibit "P ")
Senior Police Officer (Exhibit "Q ")
Support Services Supervisor (Exhibit "R ")
Support Services Technician (Exhibit "S ")
RESOLUTION NO. 4234
PAGE 2
and new job descriptions have been created for the following part-time positions:
Community Relations Technician (Exhibit "T ")
Crossing Guard (Exhibit "U ")
Parking Enforcement Technician (Exhibit "V ")
Police Cadet (Exhibit "W')
Training Technician (Exhibit "X ")
to perform the duties and responsibilities set forth in the job descriptions so attached as
Exhibits "A" through "X" inclusive, respectively.
2. The updated part-time salary schedule is adding the new part-time job titles of
"Training Technician" and "Community Relations Technician" is attached as
Exhibit "Y ".
This Resolution shall become effective as of December 9, 2009.
On motion of Council Member Arnold, seconded by Council Member Fellows, and on
the following roll call vote, to wit:
AYES: Council Members Arnold, Fellows, Guthrie, and Mayor Ferrara
NOES: None
ABSENT: Council Member Costello
the foregoing Resolution was passed and adopted this 8th day of December 2009.
RESOLUTION NO. Li 23
PAGE 3
TON RR ,MAYOR
ATTEST:
KELLY ET ribita01112---
C ITY CLERK
APPROVED AS TO CONTENT:
STEW ADAM , CITY MANAGER
APPROVED AS TO FORM:
TI THY J. MEL, CITY ATTORNEY
EXHIBIT "A"
CITY OF ARROYO GRANDE
ACCOUNTING SUPERVISOR
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To supervise, assign, and review the work of staff responsible for performing accounting functions
including payroll, cash receipts, accounts payable, business licensing, utility billing and customer service;
to oversee and participate in all work activities; and to perform a variety of technical tasks relative to
assigned area of responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Director of Administrative Services.
Exercises direct supervision over clerical accounting staff.
ESSENTIAL FUNCTION STATEMENTS — Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Plan, prioritize, assign, supervise, review and participate in the work of staff responsible for complex
accounting functions including payroll, cash receipts, accounts payable, business licensing, utility
billing and customer service; review and audit claims, computer generated records and other related
documentation for accuracy.
2. Establish schedules and methods for providing accounting services; identify resource needs; review
needs with appropriate management staff; allocate resources accordingly.
3. Participate in the selection of accounting staff; provide or coordinate staff training; work with
employees to correct deficiencies; implement discipline procedures.
4. Participate in the preparation of the City's budget; coordinate budget preparation with the Director of
Administrative Services.
5. Perform internal audits of assigned accounts and balances; reconcile differences.
6. Oversee utility billing activities; grant extensions for payment as appropriate; assist the general
public with utility billing questions and provide appropriate information.
7. Balance and receipt assigned department cash transmittals and prepare bank deposits; edit cash
receipts and prepare starting cash.
8. Assist the Director of Administrative Services with financial reports and research projects as
assigned.
9. Operate computer and supporting word processing and spreadsheet applications; perform computer
data entry; maintain computerized records and files.
10. Prepare a variety of analytical and statistical reports, spreadsheets and documents on accounting
operations and activities.
Revised 12/09
CITY OF ARROYO GRANDE
Accounting Supervisor (Continued)
Page 2
Essential Functions: (Continued)
11. Respond and perform assigned duties in the event of a City declared emergency.
12. Research and prepare salary information for salary verification from loan companies; research and
prepare salary surveys for outside agencies as needed.
13. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of a municipal accounting program.
General accounting and auditing principles, methods and procedures.
Principles of supervision, training and performance evaluation.
Principles and procedures of financial record keeping and reporting.
Basic mathematical principles.
Modern office procedures, methods and equipment including computers.
Applicable computer software applications.
Pertinent Federal, State and local codes, laws and regulations.
Ability to:
Oversee the accounting functions for accounts payable, utility billing, payroll, accounts receivable,
business licensing and customer service.
Select, supervise, train and evaluate staff.
Organize and review the work of lower level staff.
Maintain complex general and subsidiary accounting records.
Prepare clear and concise reports and spreadsheets, including computer generated financial reports.
Operate office equipment including computers and supporting word processing and spreadsheet
applications.
Respond to requests and inquiries from the general public.
Interpret, explain and enforce City policies and procedures applicable to assigned area of responsibility.
Maintain confidentiality in all work areas.
Work independently in the absence of supervision.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four years of highly responsible experience in accounting, including one year of supervisory or lead
responsibility.
Training:
Equivalent to the completion of the twelfth grade supplemented by college level course work in
accounting, bookkeeping, finance or a related field.
CITY OF ARROYO GRANDE
Accounting Supervisor (Continued)
Page 3
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
WORKING CONDITIONS
Environmental Conditions:
Office environment; exposure to computer screens; extensive contact with the general public in a
customer service environment.
Physical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for walking,
standing or sitting for prolonged periods of time; light lifting or carrying; extensive use of computer
keyboard; near visual acuity to review financial reports.
EXHIBIT "B"
CITY OF ARROYO GRANDE
ASSISTANT CITY ENGINEER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To direct, manage, supervise and coordinate assigned programs and activities within the Engineering
Division of the Community Development Department including capital projects and land development; to
coordinate assigned activities with other divisions and outside agencies; and to provide highly
responsible and complex administrative support to the Director of Community Development.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Director of Community Development.
Exercises direct supervision over lower level staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Assume management responsibility for assigned activities of the Engineering Division of the
Community Development Department related to capital projects and land development.
2. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures;
recommend, within departmental policy, appropriate service and staffing levels.
3. Plan, direct, coordinate and review the work plan for Engineering Division staff; assign work
activities, projects and programs; review and evaluate work products, methods and procedures;
meet with staff to identify and resolve problems.
4. Train, motivate and evaluate Engineering Division personnel; provide or coordinate staff training;
work with employees to correct deficiencies; implement discipline and termination procedures.
5. Coordinate the design and supervise the construction of public works projects; review and approve
progress payments to contractors on City projects.
6. Supervise the preparation of the Engineering Division's conditions of approval for proposed tract and
parcel maps, temporary and conditional permits and other projects.
7. Supervise the work of lower level Engineering Division staff in the updating and filing of City maps
and plans; supervise the preparation of exhibit maps and plans used for City meetings.
8. Coordinate plan checking; plan check tract and parcel maps and their respective public works
improvement plans to City standards and conditions of approval.
9. Respond to requests and inquiries from the public over the telephone and at front counter regarding
public works; determine fees for parcel maps and plans.
10. Perform field investigation on proposed public works projects.
Revised 12/09
CITY OF ARROYO GRANDE
Assistant City Engineer (Continued)
Page 2
Essential Functions: (Continued)
11. Participate in the development and administration of the department's annual budget; participate in
the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve
expenditures; implement adjustments.
12. Serve as the liaison for the Engineering Division with other City departments, divisions and outside
agencies; negotiate and resolve sensitive and controversial issues.
13. Serve as staff on a variety of boards, commissions and committees; prepare and present staff reports
and other necessary correspondence including Traffic Commission.
14. Provide responsible staff assistance to the Director of Community Development; may assume
responsibility for management of the department in the absence of the Director.
15. Conduct a variety of organizational and operational studies and investigations; recommend
modifications to public works programs, policies and procedures as appropriate.
16. Attend and participate in professional group meetings; stay abreast of new trends and innovations in
the field of public works.
17. Respond to and resolve difficult and sensitive citizen inquiries and complaints.
18. Prepare and review staff reports to City Council, Traffic Commission and Planning Commission.
19. Respond and perform assigned duties in the event of a City declared emergency.
20. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services and activities of a public works program including streets, water and
sewer services functions.
Advanced principles and practices of civil engineering.
Engineering mathematics, theories, principles and formulas used in the design and construction of public
works projects.
Methods and equipment used in engineering construction and inspection.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training and performance evaluation.
Modem office procedures, methods and equipment including computers.
Pertinent Federal, State and local laws, codes and regulations.
Ability to:
Oversee and participate in the management of the Engineering Division's services and activities.
Effectively assume management of the department in the absence of the Director.
Oversee, direct and coordinate the work of lower level staff.
Supervise, train and evaluate staff.
Perform field investigation of construction projects.
Participate in the development and administration of department goals, objectives and procedures.
Assist in the preparation and administration of large and complex budgets.
Prepare clear and concise staff reports.
Prepare clear and concise administrative and financial reports.
Revised 12/09
CITY OF ARROYO GRANDE
Assistant City Engineer (Continued)
Page 3
Ability to: (Continued)
Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Interpret and apply Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio /visual discrimination and perception to the degree necessary for the successful
performance of assigned duties.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience;
Five years of increasing responsible public works /engineering experience including two years of
administrative and supervisory responsibility.
Training:
Equivalent to a Bachelors degree from an accredited college or university with major course work in civil
engineering.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
Possession of registration as a professional engineer in the State of California.
WORKING CONDITIONS
Environmental Conditions:
Office and field environment; travel from site to site; exposure to computer screens, noise, dust and
inclement weather conditions; work around heavy construction equipment; operate vehicles.
Physical Conditions:
Essential and other important responsibilities and duties may require maintaining physical condition
necessary for sitting, standing, and walking for prolonged periods of time; climbing stairs and ladders;
operating motorized equipment and vehicles; light to moderate lifting.
Revised 12/09
EXHIBIT "C"
CITY OF ARROYO GRANDE
BATTALION CHIEF
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Provides highly complex support to the Fire Chief with administrative planning, organizing, and directing
of both emergency and non - emergency activities, including management of the department programs in
an effective manner. Serves as the department's Training and Safety Officer. Responds to and directs
emergency scene operations and staff. Responsible for a significant portion of the department's financial
resources. Coordinates assigned activities with other fire divisions, outside agencies, and the general
• public. Performs other duties as required /assigned. This position serves the communities of Arroyo
Grande, Grover Beach, and Oceano.
SUPERVISION RECEIVED AND EXERCISED:
Receives general direction from the Fire Chief. Exercises supervision over fire fighting staff.
ESSENTIAL FUNCTION STATEMENTS: -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Function Statements:
1. Serve the communities of Arroyo Grande, Grover Beach, and Oceano as the department's
interactive training officer /coordinator, ensuring continuous and quality training standards of the
department are maintained.
2. Coordinate joint training exercises with neighboring jurisdictions.
3. Management of day -to -day department operations, including determining methods and systems to
meet program goals.
4. Actively monitor and resolve shift issues regarding staffing, personnel issues, and first level
supervisor performance.
5. Direct station maintenance, apparatus maintenance, and equipment upkeep.
6. Serve as incident commander on significant incidents requiring the coordination of multiple
resources.
7. Identify, research, develop and present complex policies, programs, systems, reports and
interdepartmental studies designed to improve operations.
8. Develop, present, and monitor operations section budget.
9. Serve as acting Fire Chief in his /her absence.
10. Develop and coordinate ongoing citywide disaster preparedness and training programs.
11. Select, train, motivate and evaluate fire suppression personnel; provide or coordinate staff training;
work with employees to correct deficiencies; implement personnel actions.
Revised 12/09
CITY OF ARROYO GRANDE
Battalion Chief (Continued)
Page 2
Essential Functions: (Continued)
12. Attend and participate in professional group meetings; stay abreast of new trends and innovations
in the field of fire suppression and prevention.
13. Respond and perform assigned duties in the event of a City declared emergency.
14. Coordinate and staff special events as required.
15. Perform related duties and responsibilities as required.
QUALIFICATIONS:
Knowledge of:
Modern organizational management practices.
Knowledge of current, widely accepted emergency response principles and incident command systems in
the areas of medical, fire, hazardous materials, and technical rescues.
Pertinent federal, state, and local laws, fire safety codes, and regulations.
Operational characteristics of fire suppression and emergency medical apparatus and equipment.
Principles of municipal budget preparation and control.
Principles of supervision, personnel development, and training.
Personnel management and procedures.
Basic office procedures and methods including computer equipment and supporting word processing and
spreadsheet applications.
Ability to:
Communicate clearly and concisely, both orally and in writing.
Lead, direct, and motivate others.
Work independently.
Establish and maintain effective working relationships.
Analyze problems and apply sound judgment in developing alternatives.
Appreciate participatory/political concerns of the two communities.
Interpret, explain, and apply policies and procedures in managing a variety of diverse and complex
situations.
Handle confidential operation and employee information.
Manage a variety of diverse and complex functions.
Lead operations staff in delivering emergency services.
Conduct surveys and studies to determine training needs.
Critique emergency calls.
Coordinate training records; set up system and review updating of individual and company training
records.
Coordinate interviews, references, physicals, and other personnel selection methods for new staff.
Serves as liaison with the San Luis Obispo County Training Officer's Association.
Coordinate and provide training for city staff and emergency responders in the familiarization, operations
and implementation of the City's Disaster Plans and Emergency Operations Center.
Evaluate assigned staff.
Respond to request and inquiries from the general public.
Operate office equipment.
Revised 12/09
CITY OF ARROYO GRANDE
Battalion Chief (Continued)
Page 3
EXPERIENCE AND TRAINING GUIDELINES:
Any combination of education and experience that would likely provide the required knowledge and
abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Equivalent to graduation from an accredited four -year college /university in fire science or a related field is
highly desirable.
Graduation from a National Fire Academy Executive Fire Officer preferred.
Experience:
Equivalent to six years professional level experience, including 2 years as a Fire Captain in municipal fire
protection involving participation requiring administrative skills, training experience and emergency
response.
Experience as a Strike Team Leader on major incidents.
Licenses or Certificates:
Possession of an appropriate and valid driver's license.
Possession of California State Fire Marshal certificates, Instructor 1A and 16.
Valid California State Fire Marshal Fire Officer 1 Certification desired.
WORKING CONDITIONS:
Environmental Conditions:
Office and field environment; travel from site to site; exposure to emergency firefighting environment;
exposure to computer screens, motorized vehicles and equipment, noise, dust, grease, flames, smoke,
fumes, gases, chemicals, and extreme heat or cold; slippery or uneven walking surfaces; work at heights
on ladders; work with water.
Physical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for walking,
standing or sitting for prolonged periods of time; heavy, moderate or light lifting; climbing with both legs
and arms; crouching, crawling, or kneeling for various periods of time; use of respirator; vision sufficient to
assess emergency situations and recommend effective courses of action.
Revised 12/09
EXHIBIT "D"
CITY OF ARROYO GRANDE
BUILDING OFFICIAL
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications am not intended to reflect all duties performed within the job.
DEFINITION
To supervise, assign, review and participate in the work of staff responsible for providing building plan
checking and inspection services; to enforce building, plumbing, electrical and mechanical codes; and to
provide highly responsible administrative support to the Director of Community Development.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Director of Community Development.
Exercises direct supervision over lower level technical and clerical staff.
ESSENTIAL FUNCTION STATEMENTS — Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Supervise, assign, review and participate in the work of staff responsible for the inspection of City
buildings and structures.
2. Oversee and participate in the enforcement of laws, codes and ordinances dealing with building
construction standards for commercial, industrial and residential structures.
3. Direct and assist in plan checking for various types of building construction; issue appropriate
permits; collect, review and approve permit documentation for compliance with applicable
regulations.
4. Interpret and problem solve technical issues relating to plumbing, building and electrical codes;
issue work orders to stop work where code violations are found.
5. Periodically review building code requirements, initiate amendments to building safety within the
community; ensure City buildings comply with requirements and amendments.
6. Investigate and resolve complaints, conduct follow -up inspections; refer unresolved violations for
appropriate enforcement actions.
7. Provide information to the public, contractors, engineers, architects and designers regarding
building permit applications and code requirements.
8. Establish Building and Fire division plan review, construction inspection and project approval
policies and procedures relative to building code compliance.
9. Calculate fees for permit issuance in large and /or complex projects; recommend fee schedule
revisions.
10. Supervise and coordinate the maintenance and repair of all City owned and /or operated structures.
Revised 12/09
CITY OF ARROYO GRANDE
Building Official (Continued)
Page 2
Essential Functions: (Continued)
11. Conduct business license inspection; provide input on business license applications and planning
issues.
12. Assist in the development and monitoring of the department's annual budget.
13. Maintain accurate records of daily activities, inspections, problems and results.
14. Attend and participate in professional group meetings, seminars and conferences; stay abreast of
trends and innovations in the field of building inspection.
15. Prepare a variety of reports regarding inspections performed and results of inspections.
16. Respond and perform assigned duties in the event of a City declared emergency.
17. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations and activities of a comprehensive building inspection program.
Principles of building construction, engineering and design.
Principles and practices of building code enforcement.
Methods, materials and techniques involved in building construction, repair and design.
Principles and procedures of plan checking.
Methods and techniques of code enforcement and inspection.
Zoning and health regulations and licensing rules and regulations.
Safety standards for building construction, repair and design.
Methods and techniques of receiving, evaluating and checking building plans.
Building and fire code requirements and regulations.
Codes, ordinances and regulations related to construction, alteration, demolition and removal of buildings
and structures.
Principles of training, supervision and performance evaluation.
Modern office procedures, methods and equipment including computers and supporting word processing
applications.
Principles and procedures of record keeping and report preparation.
Occupational hazards and standard safety practices.
Pertinent Federal, State and local codes, laws and regulations;
Ability to:
Plan, assign, direct, review and evaluate the work of lower level staff.
Train staff in work procedures and provide for their professional development.
Review plans and determine compliance with adopted building codes.
Conduct and direct building and construction inspections, and plan reviews.
Research technical information relative to general building code regulations.
Analyze, interpret and explain complex ordinances and codes to staff and general public.
Apply and enforce codes and regulations with fairness, objectivity and firmness.
Prepare clear and concise reports.
Analyze problems, identify alternative solutions, determine consequences of proposed actions and make
recommendations relative to code compliance, code violations and City policies and procedures.
Operate office equipment including computers and supporting word processing applications.
Respond to and resolve difficult and sensitive inquires and complaints with courtesy and tact.
Revised 12/09
CITY OF ARROYO GRANDE
Building Official (Continued)
Page 3
Ability to: (Continued)
Communicate clearly and concisely, both orally and in writing.
Establish and maintain cooperative working relationships with those contacted in the course of work.
Maintain effective audio /visual discrimination and perception to the degree necessary for the successful
performance of assigned duties.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training would likely provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four years of highly responsible experience in building inspection, code enforcement and plan checking,
including at least two years of experience in a lead or supervisory capacity.
Training:
Equivalent to the completion of the twelfth grade supplemented by two years of college level course work
in civil or structural engineering, architecture or a related field.
License or Certificate:
1. Possession of, or ability to obtain, an appropriate, valid driver's license.
2. Possession of, or ability to obtain, an appropriate, valid certification as combination Inspector, Plans
Examiner and Building Official.
3. Possession of Degree in Architecture or Engineering desirable.
4. Registration as Engineer or Architect desirable.
WORKING CONDITIONS
Environmental Conditions:
Office and field environment; travel from site to site; exposure to computer screens, noise, dust and
inclement weather conditions; work at heights on scaffolding or ladders; work around heavy construction
equipment; operate vehicles.
Physical Conditions:
Essential and other important responsibilities and duties may require maintaining physical condition
necessary for sitting, standing, walking, bending, stooping, kneeling and crawling for prolonged periods of
time; climbing stairs and ladders; operating motorized equipment and vehicles; light to moderate lifting.
Revised 12/09
EXHIBIT "E"
CITY OF ARROYO GRANDE
DIRECTOR OF ADMINISTRATIVE SERVICES
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To plan, direct, manage and oversee the activities and operations of the Finance and Human Resource
Divisions including developing and implementing efficient and effective financial policies, plans and
reporting systems to ensure the City's long -term fiscal health; to oversee all personnel issues; to use the
City's information technology resources to improve customer service and productivity; to coordinate
assigned activities with other departments and outside agencies; and to provide quality service to all
internal and external customers.
SUPEVISION RECEIVED AND EXERCISED
Receives general administrative direction from the City Manager.
Exercises direct supervision over management, professional, technical and clerical staff.
ESSENTIAL FUNCTIONS STATEMENTS — Essential responsibilities and duties may include but are not
limited to the following:
Essential Functions:
1. Assume full management responsibility for all department services and activities including budget
preparation, supervision of accounting procedures and the design and implementation of
automated financial accounting systems; recommend and administer policies and procedures.
2. Manage the development and implementation of departmental goals, objectives, policies and
priorities for each assigned service area.
3. Establish, within City policy, appropriate services and staffing levels; monitor and evaluate the
efficiency and effectiveness of service delivery methods and procedures; allocate resources
accordingly.
4. Plan, direct, and coordinate, through subordinate level staff, the Administrative Services
Department's work plan; assign projects and programmatic areas of responsibility; review and
evaluate work methods and procedures; meet with key staff to identify and resolve problems.
5. Assess and monitor work load, administrative and support systems, and internal reporting
relationships; identify opportunities for improvement; direct and implement changes.
6. Advise the City Council and City Manager on fiscal and personnel matters, including the review of
Council agenda reports and other policy documents for fiscal effects.
7. Develop purchasing policies, standards and procedures; monitor purchasing for compliance with
established guidelines.
8. Issue interim reports on the City's fiscal and budgetary status.
9. Coordinate annual and special audits; prepare annual financial reports.
Revised 12/09
CITY OF ARROYO GRANDE
Director of Administrative Services (Continued)
Page 2
Essential Functions: (Continued)
10. Oversee the processing of City payroll and vendor payments.
11. Administer the City's real and personal property management systems.
12. Manage the City's investment portfolio including daily investments as well as long -range
investment policies; manage and monitor the City's complex debt structure.
13. Maintain trust accounting and reporting for improvement assessments and for other agencies and
companies.
14. Administer the City's utility billing, business tax collection, accounts receivable and cashier /public
counter activities.
15. Provide or coordinate Administrative Services Department training activities.
16. Oversee and participate in the preparation, development and administration of department
budgets; approve the forecast of funds needed for staffing, equipment, materials and supplies;
approve expenditures and implement budgetary adjustments as appropriate and necessary.
17. Represent the Administrative Services Department to other departments, elected officials and
outside agencies; coordinate assigned activities with those of other departments and outside
agencies and organizations.
18. Attend and participate in professional groups meetings; stay abreast of new trends and
innovations in the field of municipal finance.
19. Respond to and resolve difficult and sensitive citizen inquiries and complaints.
20. Respond and perform assigned duties in the event of a City declared emergency.
21. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of a comprehensive financial management and accounting program.
Principals and practices of information technology.
Principles and practices of budgeting.
Principles and practices of program development and administration.
Methods and techniques of financial planning.
Operational characteristics of automated financial systems.
Principles and practices of municipal budget preparation and administration.
Principles and techniques of managing investments.
Principles of supervision, training and performance evaluation.
Generally Accepted Accounting Principles (GAAP).
Governmental Accounting Standards Board (GASB).
Personnel rules and hiring practices.
Pertinent Federal, State and local laws, codes and regulations.
Ability to:
Manage and direct a comprehensive financial management program.
Revised 12/09
CITY OF ARROYO GRANDE
Director of Administrative Services (Continued)
Page 3
Ability to: (Continued)
Develop and administer departmental goals, objectives and procedures.
Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
Identify and respond to sensitive community and organizational issues, concerns and needs.
Plan, organize, direct, and coordinate the work of lower level staff.
Delegate authority and responsibility.
Supervise, train, and evaluate staff.
Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Evaluate financial data and recommend improvements.
Develop and implement automated financial systems.
Manage the City's investment portfolio including daily investments and long -range investments.
Prepare clear and concise administrative and financial reports.
Prepare and administer large and complex budgets.
Interpret and apply applicable Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance for assigned duties and responsibilities.
Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading , writing , and operating assigned equipment.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying, A typical way to obtain the knowledge and abilities would be:
Experience:
Five years of increasingly responsible financial management or governmental accounting experience
including three years of management and administrative responsibility.
Training:
Equivalent to a Bachelors degree from an accredited college or university with major course work in
business administration, accounting, finance or a related field.
A CPA designation is highly desirable.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
WORKING CONDITIONS
Environmental Conditions:
Position requires prolonged sitting, standing, walking, Office and field environment; travel from site to site;
extensive public contact.
Physical Conditions:
Essential functions may require maintaining physical condition necessary for walking, standing or sitting
for prolonged periods of time; repetitive movement and fine coordination using a computer keyboard, light
lifting and carrying up to twenty pounds; speaking and hearing to exchange information, near visual acuity
to prepare and review correspondence and a variety of other documents.
Revised 12/09
•
EXHIBIT "F"
CITY OF ARROYO GRANDE
DIRECTOR OF COMMUNITY DEVELOPMENT
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To plan, direct manage and oversee the activities and operations of the Community Development
Department including planning, community development, engineering, building and economic
development; to coordinate assigned activities with other City departments and outside agencies; and to
provide highly responsible and complex administrative support to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the City Manager.
Exercises direct supervision over professional and clerical staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Functions:
1. Assume full management responsibility for all Community Development Department services and
activities including planning and community development functions; recommend and administer
policies and procedures.
2. Manage the development and implementation of Community Development Department goals,
objectives, policies, and priorities for each assigned programs; recommend and administer policies
and procedures.
3. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures;
recommend, within City policy, appropriate service and staffing levels.
4. Plan, direct, coordinate and review the work plan for Community Development staff; assign work
activities, projects and programs; review and evaluate work methods and procedures; monitor
project schedules and progress; meet with staff to identify and resolve problems.
5. Coordinate planning, design, management and funding activities associated with administering the
the City's Capital Improvement Program.
6. Assess and monitor work load, administrative and support systems; identify opportunities for
improvement; direct and implement changes.
7. Plan, organize and direct the development permitting and approval process, including zoning,
engineering and building.
8. Support activities involved in enforcement of Development Code and Building Code regulations.
9. Oversee economic development, business assistance and business retention responsibilities.
10. Oversee historic, agriculture and environmental preservation programs.
CITY OF ARROYO GRANDE
Director of Community Development (Continued)
Page 2
Essential Functions: (Continued)
11. Supervise and manage transportation planning activities and functions.
12. Oversee the administration of land use planning requests; evaluate and ensure requests are in
compliance with environmental land use regulations.
13. Oversee the research, development and preparation of ordinances, resolutions, contracts and
related planning reports and associated summary data; present to City Council, Boards,
Commissions and Committees.
14. Confer with architects, engineers, contractors, civic organizations and the general public in the
planning and development of projects.
15. Coordinate with public agencies and non - profit groups to provide affordable housing; coordinate
and prepare grants related to housing and economic development issues.
16. Select, train, motivate and evaluate Community Development Department personnel; provide or
coordinate staff training; work with employees to correct deficiencies; implement discipline and
termination procedures.
17. Oversee and participate in the development and administration of the Community Development
Department budget; manage cost recovery and time accounting efforts; approve the forecast of
funds needed for staffing, equipment, materials, and supplies; approve expenditures; implement
budgetary adjustments as appropriate and necessary.
18. Explain and interpret Community Development Department programs, policies, and activities;
negotiate and resolve sensitive and controversial issues.
19. Provide staff assistance to the City Manager; participate on a variety of boards, commissions and
committees; prepare and present staff reports and other necessary correspondence.
20. Provide staff support to assigned boards and commissions.
21. Attend and participate in professional group meetings; stay abreast of new trends and innovations
in the fields of planning and community development.
22. Act as the Administrative Officer of the Redevelopment Agency.
23. Respond to and resolve difficult and sensitive citizen, applicant and business and property owner
inquiries and complaints.
24. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of a comprehensive urban planning, community development and solid
waste program.
Principles and practices of urban planning and development.
Rules and regulations governing land use and related development zoning issues.
Principles and practices of contract administration.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training and performance evaluation.
CITY OF ARROYO GRANDE
Director of Community Development (Continued)
Page 3
Knowledge of: (continued)
Pertinent Federal, State, and local laws, codes and regulations.
Ability to:
Manage and direct a comprehensive urban planning and community development program.
Select, supervise, train and evaluate staff.
Delegate authority and responsibility.
Identify and respond to community concerns and needs related to departmental matters.
Oversee the development and preparation of ordinances, resolutions, contracts, planning reports and
data. Develop and administer, departmental goals, objectives, and procedures.
Prepare clear and concise administrative and financial reports.
Prepare and administer large and complex budgets.
Plan, organize, direct and coordinate the work of lower level staff.
Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other
agencies on sensitive issues in area of responsibility.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio /visual discrimination and perception to the degree necessary for the successful
performance of assigned duties.
Experience and Training Guidelines
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Five years of increasingly responsible experience in urban planning and development including three
years of management and administrative responsibility.
Training:
Equivalent to a Bachelors degree from an accredited college or university with major course work in
urban planning, business administration, public administration or a related field. A Master's Degree is
desirable, but not required.
EXHIBIT "G"
CITY OF ARROYO GRANDE
DIRECTOR OF LEGISLATIVE AND INFORMATION SERVICES
Class specifications are Intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To direct, manage, supervise, and coordinate the programs and activities of the Legislative and
Information Services Department, including activities associated with City Clerk and Information
Technology Division; to perform statutory and constitutional duties; to plan, organize, and coordinate the
maintenance and recording of official City documents; to serve as Clerk of the City Council; to serve as
Chief Election Officer to the City; and to perform a variety of other duties related to assigned area of
responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the City Manager.
Exercises general supervision over the Information Technology Manager.
Exercises direct supervision over the Executive Assistant/Deputy City Clerk and assigned clerical staff.
ESSENTIAL FUNCTION STATEMENTS: -- Essential responsibilities and duties may include, but are not
limited to the following:
Essential Functions:
1. Assume management responsibility for all services and activities of the Legislative and
Information Services Department, including activities associated with the City Clerk and
Information Technology; develop and implement records management procedures for City
agencies and authorities.
2. Manage and participate in the development and implementation of goals, objectives, policies, and
priorities for assigned programs; recommend and administer policies and procedures.
3. Monitor and evaluate the efficiency and effectiveness of service delivery methods and
procedures; recommend, within City policy, appropriate service staff levels.
4. Manage the legislative history of the City; respond to requests for information and research
legislative data for the public, staff, media, and the City Council.
5. Develop and administer the budget for the Legislative and Information Services Department;
direct the forecast of funds needed for staffing, equipment, materials, and supplies; monitor and
approve expenditures; implement adjustments. Manage and oversee the development and
administration of the Information Technology Division budget.
6. Direct the preparation and distribution of agenda packets for City Council and Redevelopment
Agency meetings; prepare and direct the official publication and posting of legal notices and
advertisements; ensure compliance with open meeting laws (Ralph M. Brown Act).
7. Attend City Council and Redevelopment Agency meetings; record actions taken; direct the
preparation and dissemination of information relative to City Council action to the appropriate
parties.
Revised 12/09
CITY OF ARROYO GRANDE
Director of Legislative and Information Services (Continued)
Page 2
Essential Functions: (Continued)
8. Serve as the filing officer and official for local campaign statements and statements of economic
interest for designated positions under the Political Reform Act; maintain and update the Conflict
of Interest Codes for the City and Redevelopment Agency.
9. Administer oaths of public office; maintain custody of official records and archives of the City
including ordinances, resolutions, contracts, agreements, deeds, insurance documents and
minutes; sign, seal, notarize, certify, record, and transmit official City documents.
10. Codify and distribute updates of the Municipal Code.
11. Receive and process petitions, claims and lawsuits against the City, and requests for City records
covered under the California Public Records Act.
12. Serve as the Chief Election Officer for the City; ensure compliance with State laws related to
municipal elections; instruct candidates concerning campaign financing requirements; respond to
requests from the media and general public.
13. Oversee and manage the City's records management program; plan, organize and coordinate the
maintenance, disposition, and recording of official City documents.
14. Serve as liaison for the Legislative and Information Services Department with other City
departments, divisions, and outside agencies; provide guidance and direction to other
departments in the development of reports, resolutions, ordinances, and other materials for
submittal to the City Council.
15. Serve as the Public Information Officer in declared emergency situations.
16. Manage, maintain and update content on the City's website and government access channel;
coordinate publication and distribution of the City -wide newsletter.
17. Conduct a variety of organizational studies, investigations, and operational studies; recommend
modifications to the Legislative and Information Services Department programs, policies, and
procedures as appropriate.
18. Respond to and resolve difficult and sensitive citizen inquiries and complaints.
19. Respond and perform assigned duties in the event of a City declared emergency.
20. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
State and local laws prescribing duties of a City Clerk.
Operational characteristics, services, and activities of the Legislative and Information Services
Department.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training, and performance evaluation.
Election laws and procedures.
Principles and practices of records management including records retention laws.
Pertinent Federal, State, and local laws, codes, and regulations.
Revised 12/09
CITY OF ARROYO GRANDE
Director of Legislative and Information Services (Continued)
Page 3
Knowledge of: (Continued)
Modern office procedures, methods, and computer equipment.
Principles and practices of risk management duties and responsibilities.
Directing and participating in the operations, services, and activities of the Legislative and Information
Services Department.
Developing and administering an efficient municipal records management system.
Ability to:
Develop and administer program goals, objectives, and procedures.
Prepare and administer large and complex budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions, and
implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply Federal, State, and local policies, laws, and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio /visual discrimination and perception to the degree necessary for the successful
performance of assigned duties.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be.
Experience:
Requires five years of increasingly responsible managerial, supervisory, or administrative experience in
the fields of records management, office management, risk management, or a related field, preferably in a
City Clerk's office.
Training:
Training equivalent to a Bachelors degree from an accredited college or university with major course work
in public administration, or a related field.
License or Certificate:
Possession of, or ability to obtain a Municipal Clerk Certification, issued by the International Institute of
Municipal Clerks.
Possession of, or ability to obtain within six (6) months from date of hire, a Notary Public Commission.
Possession of, or ability to obtain, an appropriate, valid driver's license.
WORKING CONDITIONS
Environmental Conditions:
Position requires prolonged sitting, standing, walking, office and field environment; travel from site to site;
extensive public contact.
Revised 12/09
CITY OF ARROYO GRANDE
Director of Legislative and Information Services (Continued)
Page 4
Physical Conditions:
Essential functions may require maintaining physical condition necessary for walking, standing or sitting
for prolonged periods of time; repetitive movement and fine coordination using a computer keyboard, light
lifting and carrying up to twenty pounds; speaking and hearing to exchange information, near visual acuity
to prepare and review correspondence and a variety of other documents.
Revised 12/09
EXHIBIT "H"
CITY OF ARROYO GRANDE
DIRECTOR RECREATION AND MAINTENANCE SERVICES
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To plan, direct, manage, supervise and oversee the activities and operations of the Recreation and
Maintenance Services Department including the planning, development, use and maintenance of City
parks, facilities and landscaped areas; maintenance of City buildings, streets, water and sewer systems,
and fleet; oversee and administer a full spectrum of recreation programs; administer the Community Tree
Program; coordinate assigned activities with other departments and outside agencies; and to provide
highly responsible and complex administrative support to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the City Manager.
Exercises direct supervision over supervisory, professional, and clerical staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Functions:
1. Assume full management responsibility for assigned services and activities of the Recreation and
Maintenance Services department including recreation programming, planning and park
development, and maintenance of all City parks, streets, buildings, fleet, and utilities.
2. Manage the development and implementation of goals, objectives, policies and priorities for
assigned programs; recommend and administer policies and procedures.
3. Establish, within City policy, appropriate service and staffing levels; monitor and evaluate the
efficiency and effectiveness of service delivery methods and procedures; allocate resources
accordingly.
4. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures;
recommend, within departmental policy, appropriate service and staffing levels.
5. Plan, direct, coordinate and review the work plan for maintenance and recreation staff; assign work
activities, projects and programs; review and evaluate work products, methods and procedures;
meet with staff to identify and resolve problems.
6. Assess and monitor work load, administrative and support systems, and internal reporting
relationships; identify opportunities for improvement; direct and implement changes.
7. Prepare monthly departmental reports; report to City Council as requested.
8. Attend and administer monthly meetings with the Parks and Recreation Commission.
9. Oversee and administer a variety of special programs including the Community Tree Program and
the preservation of historical landmark trees.
Revised 12/09
CITY OF ARROYO GRANDE
Director Recreation and Maintenance Services (Continued)
Page 2
Essential Functions: (Continued)
10. Solicit community participation through service clubs, organizations and volunteers to support
department programs and projects.
11. Select, train, motivate and evaluate assigned personnel; provide or coordinate staff training; work
with employees to correct deficiencies; implement discipline and termination procedures.
12. Oversee and participate in the development and administration of the division's annual budget;
participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor
and approve expenditures; implement adjustments.
13. Serve as the liaison for the Recreation and Maintenance Services department with other divisions,
departments, and outside agencies; negotiate and resolve sensitive and controversial issues.
14. Provide staff assistance to the City Manager; participate on a variety of boards, commissions and
committees; prepare and present staff reports and other necessary correspondence.
15. Provide staff support to assigned boards and commissions.
16. Conduct a variety of organizational studies, investigations and operational studies; recommend
modifications to parks and recreations programs, policies and procedures as appropriate.
17. Attend and participate in professional group meetings; stay abreast of new trends and innovations in
the field of parks and recreation program development.
18. Respond to and resolve difficult and sensitive citizen inquiries and complaints.
19. Respond and perform assigned duties in the event of a City declared emergency.
20. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of a comprehensive recreation program.
Operations and services of a comprehensive maintenance program.
Methods and techniques for providing parks, streets, sewer, water and fleet maintenance services.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of supervision, training and performance evaluation.
Methods and techniques of soliciting community support for parks and recreation programs and projects.
Principles of personnel management and employee development.
Current and Federal Grant programs.
Pertinent Federal, State and local laws, codes and regulations.
Ability to:
Manage and direct a comprehensive recreation program.
Manage and direct a comprehensive maintenance program to include parks, streets, sewer, water and
fleet.
Develop and administer departmental goals, objectives and procedures.
Plan, organize direct and coordinate the work of lower level staff.
Select, supervise, train and evaluate staff.
Delegate authority and responsibility.
Revised 12/09
CITY OF ARROYO GRANDE
Director Recreation and Maintenance Services (Continued)
Page 3
Ability to: (Continued)
Motivate volunteers and community organizations to support parks and recreation programs and project
development.
Solicit community support in the development of program and project activities.
Provide constructive leadership.
Meet with other cities, the school district and other officials to eliminate the duplication of services and
promote cooperation between agencies.
Identify and respond to community and City Council issues, concerns and needs.
Read blue prints and make recommendations on landscape plans.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Interpret and apply Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Six years of increasingly responsible park planning, recreation programming and maintenance
supervision experience, including three years of management and administrative responsibility.
Training:
Equivalent to a Bachelors degree from an accredited college or university with major course work in
recreation administration, public administration, business administration or a related field.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
WORKING CONDITIONS
Environmental Conditions:
Office and field environment; travel from site to site; exposure to computer screens, noise, dust, and
inclement weather conditions; operate vehicles.
Physical Conditions:
Essential and other important responsibilities and duties may require maintaining physical condition
necessary for sitting, standing, or walking for prolonged periods of time; operating motorized equipment
and vehicles; light to moderate lifting.
Revised 12/09
EXHIBIT "I"
CITY OF ARROYO GRANDE
EXECUTIVE SECRETARY
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To support police and fire services by performing a variety of complex responsible and confidential
secretarial, administrative and technical duties for the Police Chief or the Fire Chief and their
administrative staffs as assigned; to act as liaison and provide appropriate information to Police and Fire
Department staff, other public and private agencies, and citizens regarding Police and Fire Department
policies, procedures, and activities; and to perform a variety of general customer service and
administrative tasks relative to the assigned area of responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Police Chief or Fire Chief and their administrative staffs.
Exercises direct, reasonable, and appropriate supervision over functional and technical responsibilities of
subordinate staff including volunteers.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Perform a variety of responsible, complex and confidential secretarial, administrative and technical
support duties for the Police Chief or Fire Chief and their administrative staffs including but not
limited to: independently composing, compiling, proofreading and editing through word processing
or typing a wide variety of comprehensive and confidential correspondence, staff reports, agendas,
minutes of meetings, letters, memoranda, statistical reports and related documents as assigned;
typing from rough drafts or verbal instruction; completing general clerical and filing work; serving as
recorder at various meetings; and taking and transcribing notes and dictation.
2. Provide responsible staff assistance and support to the Police Chief or Fire Chief and their
administrative staffs in a wide variety of department operations including but not limited to the
Emergency Operations Center; perform special projects and assignments as requested.
3. Perform a variety of customer service activities for individuals, public and private groups,
organizations, and other City departments including but not limited to; receptionist duties; screening
and routing telephone calls; greeting individuals in the administrative area; responding to inquiries
and requests for information; referring inquiries as appropriate; and providing information within the
specific area of assignment as appropriate within legal and Police and Fire Department standards.
4. Receive, sort, and distribute incoming mail sent to the Police and Fire Departments; act as Notary
Public as required.
5. Maintain a calendar of activities, meetings, and various events for the Police Chief and Fire Chief
and their administrative staffs; arrange meetings and make appointments for the Police Chief and
Fire Chief and their administrative staffs; complete or assist with the preparation of staff reports and
special projects; coordinate projects and events with the public and outside agencies; follow -up on
assigned projects to meet deadlines.
Revised 12/09
CITY OF ARROYO GRANDE
Executive Secretary (Continued)
Page 2
Essential Functions: (Continued)
6. Assist in the preparation, maintenance, and updating of organizational manuals for all personnel;
develop, create, and update forms, pamphlets, polices, procedures, and reports.
7. Serve as custodian, maintain and audit a wide variety of records, files and logs related to Police and
Fire Department operations and activities, including confidential, administrative internal
review /investigation and personnel files; maintain and audit confidential personnel and
administrative review /investigation files in accordance with legal and Police and Fire Department
standards; conduct periodic review /purging of files in compliance with legal and Police and Fire
Department standards.
8. Ensure that employee evaluations are submitted in a timely manner; maintain evaluation files; verify
personnel /salary information as requested by the Police Chief, Fire Chief, or their administrative
staffs.
9. Assist in the preparation and coordination of recruitment materials and the recruitment process for
staff; perform personnel functions and assist as directed in the interview and hiring process for staff.
10. Provide agenda items and staff reports for City Council meetings; prepare or transcribe minutes
and reports for selected meetings; disseminate information to Police and Fire Department staffs.
11. Operate various office equipment including computer and supporting word processing and
spreadsheet applications, photocopier, postage meter, fax machine, and shredder.
12. Review, research, and summarize a variety of fiscal, statistical and administrative information
including the preparation of related reports, newsletters, correspondence, memoranda, and forms;
perform computer and hand data entry; maintain and retrieve data from various files.
13. Assist in budget preparation, monitoring, evaluation, and control; monitor expenditures and
purchasing activities; prepare purchase orders; receive and record invoices and fees; coordinate and
maintain cost recovery programs as required.
14. Assist in grant preparation and application, monitoring of funds and submission of applicable reports
to grant issuing agencies; prepare and monitor applicable reimbursements from state resources.
15. Review and prepare payroll for processing; monitor overtime usage; retain and monitor payroll
records; submit appropriate documentation to initiate applicable payroll and salary changes for
personnel.
16. Issue and track permits for events and individuals as approved by the Police and Fire Departments;
initiate and monitor permit renewals.
17. Organize and coordinate community programs as directed; deliver presentations as directed to civic
and community groups and individuals in support of Police and Fire Department programs and
activities.
18. Maintain cooperative relationships with staff, members of private and other public agencies, and
members of the public.
19. Participate in training exercises and classes as directed.
20. Perform related duties and responsibilities as required by the Police Chief and Fire Chief and their
administrative staffs to meet the needs of the Police and Fire Departments and the community.
Revised 12/09
CITY OF ARROYO GRANDE
Executive Secretary (Continued)
Page 3
Essential Functions: (Continued)
21. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
22. Responsible for self - compliance with regulations, policies and procedures.
23. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police and Fire Department regulations, policies, procedures, and job
description.
24. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police and Fire Department standards.
QUALIFICATIONS
Knowledge of:
1. City and department activities, programs, policies and procedures as reasonably required by the
specific assignment.
2. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
3. Basic reasonably necessary supervisory principles and practices.
4. Basic operations, services and activities of a comprehensive and contemporary Police or Fire
Department as reasonably required by the specific assignment.
5. Methods, techniques and etiquette of effective customer service on telephones and in person.
6. Methods and techniques of effective conflict resolution.
7. Modern office procedures, methods and equipment including computers and supporting word
processing and spreadsheet applications, E -mail, voice mail, and Internet.
8. Techniques of business letter writing and basic report writing practices.
9. Principles and procedures of record keeping, filing and data retrieval.
10. Basic mathematical principles reasonably necessary to perform budgetary functions and
practices.
11. Relevant laws, rules and regulations governing the confidentiality, retention and release of
information contained in police and fire reports and personnel documents.
12. Relevant federal, state and local laws, codes and regulations.
Ability to:
1. Perform responsible and difficult confidential secretarial or administrative tasks involving the
exercise of reasonable and appropriate independent judgment and personal initiative.
2. Understand the organizational and operational structure of the assigned department, other City
departments and outside private and public agencies as reasonably necessary to perform the
assigned responsibilities.
3. Assist with the set -up an Emergency Operations Center (EOC) in the event of a major incident.
4. Interpret and apply administrative and departmental policies and procedures.
5. Supervise subordinate staff and volunteers.
6. Independently prepare appropriate correspondence and memoranda.
7. Enter data in a computer and /or typewriter at a reasonable speed necessary for successful job
performance.
8. Remain calm under potentially stressful conditions.
9. Interact effectively with a wide variety of persons under potentially stressful, hostile, and
antagonistic conditions.
10. Determine information to be released to the public as appropriate within legal and Police and Fire
Department standards.
Revised 12/09
CITY OF ARROYO GRANDE
Executive Secretary (Continued)
Page 4
Ability to: (Continued)
11. Maintain accurate records, logs and files.
12. Operate office equipment including computers and supporting word processing and spreadsheet
applications, fax machines, printers and photocopiers.
13. Respond tactfully, clearly and concisely to requests and inquiries from the public, news media
and other agencies on sensitive issues in the designated area of responsibility with correct and
appropriate information.
14. Effectively handle and prioritize multiple tasks simultaneously and meet critical deadlines.
15. Work independently in the absence of direct supervision.
16. Communicate clearly and concisely, both orally and in writing.
17. Establish and maintain effective working relationships with those contacted in the course of work.
18. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
19. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Five (5) years of increasingly responsible administrative and /or secretarial experience involving frequent
public contact and two (2) years experience in the field of public safety.
Training:
Equivalent to the completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
Supplemental specialized training in secretarial and administrative skills, office management and
computer technology is highly desirable.
License or Certificate:
Possession of, or ability to obtain and maintain a valid California driver's license.
Certificates in Incident Command System (ICS), Standardized Emergency Management System (SEMS),
National Incident Management System (NIMS), including emergency management and disaster planning.
WORKING CONDITIONS
Environmental Conditions:
Office and Police or Fire Department environment; may travel from agency to agency; extensive exposure
to computer screens; exposure to loud noises; extensive contact with the general public and public safety
agencies. Must be able to work after normal business hours, weekends and holidays when reasonably
necessary; learn new duties and take new assignments with reasonable training; and adapt to reasonable
change in the work environment.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for walking, standing
or sitting for prolonged periods of time; light lifting and carrying; extensive use of computer or typewriter
keyboard.
Revised 12/09
EXHIBIT "J"
CITY OF ARROYO GRANDE
FIRE CHIEF
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To plan, direct, manage and oversee the activities and operations of the Fire Department including
fire prevention, fire suppression, emergency medical functions and fire and life safety activities; to
coordinate assigned activities with other divisions, departments and outside agencies; and to provide
highly responsible and complex administrative support to the City Manager. This position serves the
communities of Arroyo Grande, Grover Beach, and Oceano.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the City Manager.
Exercises direct supervision over supervisory, professional, technical, clerical and reserve staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Functions:
1. Assume full management responsibility for all City Fire and Life Safety functions including fire
prevention and inspection, fire suppression, emergency medical services, fire and life safety, and
administrative services; and recommend and administer policies and procedures for the
communities of Arroyo Grande, Grover Beach, and Oceano.
2. Manage the development and implementation of department goals, objectives, policies and
priorities.
3. Establish, within departmental policy, appropriate service and staffing levels; monitor and evaluate
the efficiency and effectiveness of service delivery methods and procedures; allocate resources
accordingly.
4. Plan, direct and coordinate the department's work plan; assign projects and programmatic areas of
responsibility; review and evaluate work methods and procedures; meet with key staff to identify and
resolve problems.
5. Assess and monitor work load and administrative and support systems; identify opportunities for
improvement; direct and implement changes.
6. Develop specific proposals for action on current and future City needs; make final interpretations of
City fire ordinances, codes and applicable laws to ensure compliance and consistency of application.
7. Respond to emergencies; establish command and control of emergency situations.
8. Select, train, motivate and evaluate department personnel, including reserve staff; provide or
coordinate staff training; work with employees to correct deficiencies; implement discipline and
termination procedures.
Revised 12/09
CITY OF ARROYO GRANDE
Fire Chief (Continued)
Page 2
Essential Functions: (Continued)
9. Oversee and participate in the development and administration of the department budget; approve
the forecast of funds needed for staffing, equipment, materials and supplies; approve expenditures
and implement budgetary adjustments as appropriate and necessary.
10. Represent the Fire Department to other departments, divisions, elected officials and outside
agencies; coordinate assigned activities with those of other departments, divisions and outside
agencies and organizations.
11. Provide staff assistance to the City Manager; participate on a variety of boards, commissions and
committees; prepare and present staff reports and other necessary correspondence.
12. Provide staff support to assigned boards and commissions.
13. Attend and participate in professional group meetings; stay abreast of new trends and innovations in
the field of fire safety.
14. Respond to and resolve difficult and sensitive citizen inquiries and complaints.
15. Respond and perform assigned duties in the event of a City declared emergency.
16. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of a comprehensive fire and emergency medical services program.
Principles and practices of fire administration.
Principles and practices of program development and administration.
Methods and techniques of fire suppression, prevention, inspection and damage control.
Principles and practices of emergency medical services.
Operations, services and activities of a comprehensive fire and life safety program. Principles and
practices of fire and life safety administration.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Uniform building and fire code enforcement and amendment procedures.
Pertinent Federal, State, and local laws, codes and regulations.
Ability to:
Plan, organize, administer and coordinate the City's fire and safety and emergency medical services
program.
Plan, organize, direct and coordinate the work of lower level staff.
Select, supervise, train and evaluate staff.
Delegate authority and responsibility.
Recruit, motivate and retain reserve and full -time staff.
Analyze and assess programs, policies and operational needs and make appropriate adjustments.
Identify and respond to sensitive community and organizational issues, concerns and needs.
Develop and administer department goals, objectives and procedures.
Prepare clear and concise administrative and financial reports.
Prepare and administer large and complex budgets.
Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
Research, analyze and evaluate new service delivery methods and techniques.
Revised 12/09
CITY OF ARROYO GRANDE
Fire Chief (Continued)
Page 3
Ability to: (Continued)
Interpret and apply Federal, State and local policies, laws and regulations.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would likely provide the required knowledge and abilities
is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Six years of increasingly responsible fire prevention and emergency operation experience, including three
years of management and administrative responsibility.
Training:
Equivalent to a Bachelors degree from an accredited college or university with major course work in fire
science, public administration or a related field.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
Possession of California State Chief Officer Certification and /or National Fire Academy Executive Officer
certification.
WORKING CONDITIONS:
Environmental Conditions:
Office and field environment; travel from site to site; exposure to emergency firefighting environment;
exposure to computer screens, motorized vehicles and equipment, noise, dust, grease, flames, smoke,
fumes, gases, chemicals, and extreme heat or cold; slippery or uneven walking surfaces; work at heights
on ladders; work with water.
Physical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for walking,
standing or sitting for prolonged periods of time; heavy, moderate or light lifting; climbing with both legs
and arms; crouching, crawling, or kneeling for various periods of time; use of respirator; vision sufficient to
assess emergency situations and recommend effective courses of action.
Revised 12/09
EXHIBIT "K"
CITY OF ARROYO GRANDE
HUMAN RESOURCES MANAGER
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a variety of duties supporting Human Resources operations including recruitment,
classification, compensation and benefit administration; to administer employee health and safety
programs; to participate in the negotiation of labor agreements; to provide oversight for discipline and
grievance resolution; and to perform a variety of tasks relative to the assigned area of responsibility.
SUPERVISION RECEIVED
Receives direction from the Director of Administrative Services.
ESSENTIAL FUNCTION STATEMENTS - Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Perform a variety of duties supporting the Human Resources operation including recruitment,
classification, salary and benefit administration, health and safety programs, negotiations,
discipline and grievance resolution, training, and labor relations.
2. Plan and participate in the recruitment and selection of job applicants; prepare and coordinate
advertising material; schedule and score employment tests; coordinate recruitment activities with
departments involved for assigned positions.
3. Administer employee benefit programs including group life, medical, dental, vision, retirement,
deferred compensation, employee assistance, disability insurance programs and voluntary benefit
programs; assist in claims processing; counsel employees regarding benefit programs; conduct
open enrollments for various plans.
4. Administer the City's classification, compensation and performance evaluation program.
5. Maintain and update the City's Personnel Policies and Procedures and the Personnel section of
the Administrative Policies and Procedures Manual.
6. Conduct orientation for all new employees.
7. Provide information and general assistance to management staff, employees, and the public
regarding personnel policies and procedures and Memorandum of Understanding interpretation;
answer questions and provide information regarding personnel actions, employee records, legal
issues, and other related matters.
8. Coordinate return -to -work programs and accommodation meetings for employees.
9. Conduct salary, benefit and classification surveys; compute and compile survey data and results;
recommend modifications to programs as appropriate.
10. Coordinate employee investigations and findings. Review proposed actions for conformance with
established policies.
Revised 12/09
CITY OF ARROYO GRANDE
Human Resources Manager (Continued)
Page 2
Essential Functions: (Continued)
11. Coordinate city -wide training programs.
12. Assist with labor negotiations and preparation of compensation surveys. Prepare final
Memorandums of Understanding.
13. Administer the City's safety program including Workers' Compensation, the Safety Committee,
and safety training.
14. Monitor changes in laws and regulations that may affect City operations and implement policy
changes as required.
15. Set -up and maintain confidential personnel records for City employees including documentation
of appointments, transfers, salary, evaluations, training, certificates, commendations, discipline,
and benefits.
16. Administer the DMV Pull Program (excluding Police) and the D.O.T. testing program.
17. Publish the monthly employee newsletter.
18. Complete special projects and prepare reports related to the Human Resources function.
19. Attend professional meetings and conferences as required.
20. Respond and perform assigned duties in the event of a City declared emergency.
21. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operational characteristics, services and activities of a human resources management program.
Principles and practices of recruitment, classification, evaluation, and compensation programs.
Principles and practices of employee benefit program administration.
Principles and techniques of job analysis.
Principles and practices of employee and labor relations.
Workers' Compensation programs and procedures.
Training and development practices.
Principles and procedures of record keeping.
Modern office procedures, methods and equipment, including computers.
Principles of business letter writing and basic report preparation.
Pertinent Federal, State and local codes, laws and regulations related to assigned duties.
Ability to:
Perform a variety of duties in support of City human resources operations.
Administer, monitor and conduct recruitments in assigned area of responsibility.
Conduct complex research projects on a wide variety of human resources topics, evaluate alternatives
and make sound recommendations.
Maintain detailed and complete records and files.
Interpret, explain, and ensure compliance with City policies and procedures, laws, and regulations.
Prepare clear and concise reports, correspondence and other written materials.
Identify and respond to employee inquiries, complaints, concerns and needs.
Revised 12/09
CITY OF ARROYO GRANDE
Human Resources Manager (Continued)
Page 3
Ability to: (Continued)
Understand and follow oral and written instructions.
Maintain confidentiality of work.
Analyze situations and take appropriate courses of action.
Operate a variety of modern office equipment including computers and specialized software.
Establish and maintain effective working relationships with those contacted in the course of work.
Respond tactfully, clearly, concisely and appropriately to inquiries from employees, the public, or other
agencies on sensitive issues in area of responsibility.
Maintain effective audio /visual discrimination and perception to the degree necessary for the successful
performance of assigned duties.
Maintain physical condition appropriate to the performance of assigned duties and responsibilities.
EXPERIENCE AND TRIANING GUIDELINES
Any combination of education and experience that would likely provide the required knowledge and
abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Five years of increasingly responsible human resources administration experience, preferably in a local
government setting.
Training:
Equivalent to the graduation from a four -year college or university with major course work in human
resources, public administration, business, or a related field.
License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.
WORKING CONDITIONS
Environmental Conditions:
Position requires prolonged sitting, standing, walking, Office and field environment; travel from site to site;
extensive public contact.
Physical Conditions:
Essential functions may require maintaining physical condition necessary for walking, standing or sitting
for prolonged periods of time; repetitive movement and fine coordination using a computer keyboard, light
lifting and carrying up to twenty pounds; speaking and hearing to exchange information, near visual acuity
to prepare and review correspondence and a variety of other documents.
Revised 12/09
EXHIBIT "L"
CITY OF ARROYO GRANDE
INFORMATION TECHNOLOGY MANAGER
Class specifications are intended to present a descriptive list of the range of duties performed by employees 117 the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To assume responsibility for the overall operation and maintenance of computerized information and
related systems for the City; to provide recommendations for the implementation of new systems; to serve
as the City's Systems Administrator; to troubleshoot system problems and make repairs as needed; to
provide training on computer systems and software applications; and to assist in budget preparation for
the Information Technology Department.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Director of Legislative and Information Services.
Exercises direct supervision over the IT Technician.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
1. Assume responsibility for the operation and maintenance of computerized information and related
systems for the City.
2. Monitor computer system operations and use; perform overall maintenance and make necessary
repairs; schedule complex maintenance or repairs with outside vendors; ensure adherence to
contract guidelines.
3. Maintain network servers including user account maintenance and policy administration.
4. Monitor network security and performance; identify unauthorized access and potential security risks;
participate in projects to enhance network security operations.
5. Serve as the City's System Administrator; set up and administration of all City servers and network
components; establish and maintain system backup procedures.
6. Design, install and support LAN's and WAN's.
7. Install and configure PC's and automation hardware.
8. Purchase hardware and software for City use.
9. Develop, coordinate and conduct in -house training on computer systems and associated hardware
and software components.
10. Provide user support services; respond to questions for assistance; resolve and /or troubleshoot
operational problems.
11. Create minor multi -user data bases for the City as requested by management.
12. Participate in budget preparation for the Information Technology Department and make
recommendations to City management.
Revised 12/09
CITY OF ARROYO GRANDE
Information Technology Manager (Continued)
Page 2
Essential Functions: (Continued)
13. Prepare and maintain system documentation.
14. Maintain computer equipment and software inventory.
15. Coordinate maintenance issues with departments.
16. Serve as an advisor to the City's Information Technology Committee; provide recommendations for
new systems including equipment and software needs.
17. Coordinate disposition of surplus equipment pursuant to City policies.
18. Respond to after -hour emergency requests.
19. Communicate effectively, both orally and in writing.
20. Respond and perform assigned duties in the event of a City declared emergency.
21. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledge of:
Operations, services and activities of an information systems support program.
Operational characteristics of various computer systems, applications, security, and peripheral
equipment.
Principles and practices of computer science and information systems.
Methods and techniques used in the installation, troubleshooting, upgrading and problem resolution of
information systems hardware, software and peripheral devices.
System documentation.
Project budgeting.
LAN/WAN systems design.
Personal computer hardware and software components.
Principals of hardware and software configuration and installation.
Pertinent Federal, State and local codes, laws and regulations.
Ability to:
Assume responsibility for the operation and maintenance of City -wide computer information and related
systems.
Provide recommendations and purchase new systems including hardware and software.
Serve as the City's System Administrator.
Monitor and maintain network security.
Troubleshoot problems to successful resolution; perform required maintenance and make necessary
repairs to computer systems and related equipment.
Develop system design proposals.
Provide training on computer system operations and applications.
Respond to requests for assistance from system users.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work.
Stay abreast of emerging and changing technologies.
Work in a safe and efficient manner.
Revised 12/09
CITY OF ARROYO GRANDE
Information Technology Manager (Continued)
Page 3
EXPERIENCE AND TRAINING GUIDELINES
Any combination of education and experience that would likely provide the required knowledge and
abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Graduation from an accredited four -year college or university with a degree in data processing, computer
science, management information systems or a closely related field; or equivalent job - related work
experience supplemented by college level course work in computer science, information systems or a
related field.
Experience:
Four years of increasingly responsible technical information systems or computer support experience in a
networked environment. Knowledge of municipal government systems is desirable.
Licenses /Certificates:
Possession of, or ability to obtain, an appropriate valid driver's license.
A Microsoft Certified System Engineer /Administrator (MCSE /MSCA) certification or ability to obtain
certification within twelve months of employment.
WORKING CONDITIONS
Environmental Conditions:
Office environment; exposure to computer screens. Outside travel between City department locations.
May occasionally have to work outside or under buildings.
Physical Conditions:
Essential and marginal functions may require maintaining physical condition necessary for sitting for
prolonged periods of time; extensive use of computer keyboard; visual acuity to read computer screens;
occasional bending, stooping, reaching, and lifting of up to 50 pounds.
Revised 12/09
EXHIBIT "M"
CITY OF ARROYO GRANDE
POLICE CHIEF
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
As the general manager and chief administrative officer of the Police Department, plan, organize, direct,
manage and oversee activities and operations including law enforcement, crime prevention, investigation,
patrol, communication /dispatch, records management and traffic regulation programs to ensure the most
effective and responsive use of financial, capital and human resources in the provision of police services
to the public either directly or through delegation of authority or responsibility; coordinate assigned
activities with other City departments and outside agencies; and provide highly responsible and complex
administrative support to the City Manager.
SUPERVISION RECEIVED AND EXERCISED
Receives general administrative direction from the City Manager.
Exercises direct, reasonable and appropriate supervision over management, supervisory, professional,
technical and clerical staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Functions:
1. Assume full management responsibility for all Police Department law enforcement services and
activities including law enforcement, crime prevention, investigation, patrol,
communications /dispatch, records management and traffic regulation programs; recommend,
establish and administer policies and procedures and interpret those for staff and the public.
2. Manage the development and implementation of Police Department goals, objectives, strategic and
long -range planning, policies and priorities for assigned programs and provide direction, leadership,
and support for their implementation.
3. Establish, within City policy, appropriate service and staffing levels; monitor and evaluate the
efficiency and effectiveness of service delivery methods and procedures; allocate resources
accordingly.
4. Plan, direct and coordinate the Police Department's work plan; assign projects and programmatic
areas of responsibility; review and evaluate work methods and procedures; meet with management
staff to identify and resolve problems to ensure effectiveness, efficiency, and cooperation and
promote the public safety.
• 5. Issue orders and directives within the Police Department that are necessary to accomplish the
overall mission and goals of the organization.
6. Assess and monitor work load, administrative and support systems; identify opportunities for
improvement; direct and implement changes.
7. Develop a philosophy of ethics and integrity that guides the Police Department and the law
enforcement objectives for the Police Department and the City.
Revised 12/09
CITY OF ARROYO GRANDE
Police Chief (Continued)
Page 2
Essential Functions: (Continued)
8. Review and analyze crime statistics and new developments in law enforcement and legislation to
ensure that police service is provided in an effective and efficient manner.
9. Review and analyze various activity reports of Police Department personnel' and programs.
10. Prepare or delegate responsibility for preparing regular and special reports required by the City and
state, federal, and other law enforcement agencies including but not limited to monthly, quarterly,
and yearly UCR and NCIC statistics.
11. As a representative of the Police Department and /or the City manager, provide staff support,
leadership, and direction for a variety of community and civic groups including but not limited to
crime prevention groups, citizen advisory groups, and school intervention groups to implement
community based problem solving to resolve public safety related issues within the community.
12. Work with the Arroyo Grande Police Officer's Association to identify and resolve labor relations
issues.
13. Research and apply for various grants; oversee the administration of grants related to Police
Department programs.
14. Prepare or delegate responsibility for preparing media releases and conferring with media
representatives regarding police activities and operations.
15. Serve as the City's Assistant Director of Emergency Services during emergency and /or disaster
situations.
16. Recommend to the City Administrator as required by City personnel rules and regulations
personnel actions including but not limited to the selection, placement, promotion, demotion,
termination, or discipline of Police Department personnel.
17. Train, motivate and evaluate Police Department personnel; provide or coordinate staff training;
work with employees to correct deficiencies; implement discipline and termination procedures;
participate in and support the professional development of Police Department personnel.
18. Oversee and participate in the development and administration of the Police Department budget;
approve the forecast of funds needed for staffing, equipment, materials and supplies; approve
expenditures and implement budgetary adjustments as appropriate and necessary to ensure fiscal
responsibility.
19. Explain, justify and defend Police Department programs, policies and activities; negotiate and
resolve sensitive and controversial issues.
20. Represent the Police Department to other City departments, elected officials and outside agencies;
ensure as appropriate the coordination of Police Department activities with those of other
departments and outside agencies and organizations.
21. Provide staff assistance to the City Manager and City Council on issues pertaining to the Police
Department or public safety; inform the City Manager of Police Department operations and
developments that are necessary to effectively coordinate the management of public safety in the
City; participate on a variety of boards, commissions and committees in the City or the community;
prepare and present staff reports and other necessary correspondence.
22. Attend and participate in professional group meetings; remain reasonably knowledgeable in
contemporary trends and innovations in the field of law enforcement.
Revised 12/09
CITY OF ARROYO GRANDE
Police Chief (Continued)
Page 3
Essential Functions: (Continued)
23. Respond to and resolve difficult and sensitive citizen inquiries and complaints including but not
limited to assigning, coordinating or conducting administrative internal investigations regarding
misconduct or violations of law or Police Department policies and procedures.
24. May as reasonably necessary perform the duties as described in the job descriptions for
subordinate staff.
25. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
26. Responsible for compliance with regulations, policies and procedures of subordinates as well as
himself /herself.
27. Accept responsibility and exercise reasonably appropriate supervisory and management discretion
in matters not specifically defined or described in the Police Department regulations, policies,
procedures, and job description.
28. Issue clear, concise, definite, and legally proper orders and directives to subordinate(s) that are not
in violation of Police Department or City regulations, policies and procedures; ensure that the order
or directive is appropriately carried out by the designated subordinate(s).
29. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty,
and observance of proper personal discipline in accordance with Police Department standards.
30. Perform related duties and responsibilities as required by the Arroyo Grande Municipal Code
and /or the City Manager to meet the needs of the Police Department and the community.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of a comprehensive municipal law enforcement program.
2. Principles and practices of organizational and program development and administration.
3. Principles and practices of municipal budget preparation and administration.
4. Principles of supervision, training, personnel development, and performance evaluation.
5. Contemporary law enforcement theory, principles and practices including but not limited to
community oriented and problem solving policing and their application to a wide variety of
services and programs.
6. Technical and administrative methods of crime prevention and law enforcement.
7. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
8. Operational characteristics and use of modern police equipment including office equipment and
computers.
9. Emergency and disaster management techniques.
10. Methods and techniques of effective media communication, both verbally and in writing.
11. Recent court decisions and their effect on law enforcement.
12. Relevant federal, state and local laws, codes and regulations.
Ability to:
1. Manage and direct a comprehensive police program.
2. Develop and administer Police Department goals, objectives and procedures.
Revised 12/09
CITY OF ARROYO GRANDE
Police Chief (Continued)
Page 4
Ability to: (Continued)
3. Analyze and assess programs, policies and operational needs and make appropriate
adjustments.
4. Identify and respond appropriately to sensitive community and organizational issues, concerns
and needs.
5. Plan, organize, direct and coordinate the work of subordinate staff.
6. Delegate authority and responsibility effectively.
7. Select, supervise, train, professionally develop and evaluate staff.
8. Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
9. Research, analyze and evaluate new service delivery methods and techniques.
10. Prepare clear and concise administrative and financial reports.
11. Prepare and administer large and complex budgets.
12. Interpret and apply federal, state and local policies, laws and regulations.
13. Communicate clearly and concisely, both orally and in writing.
14. Establish and maintain effective working relationships with those contacted in the course of work.
15. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
16. Use a variety of firearms in a safe manner.
17. Operate a motor vehicle in safe manner.
18. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Ten (10) years of law enforcement experience as a sworn regular Police Officer or in a similarly qualified
position. The ten (10) years shall include two (2) years in a permanent manager position.
Training:
A Bachelor of Arts or a Bachelor of Science degree from an accredited college or university with major
course work in criminal justice, police science, public administration or a job - related field. A Master's
degree from an accredited college or university with major course work in criminal justice, police science,
public administration or a job - related field and successful completion of command /management level
training, e.g. California POST Command College, the FBI National Academy, the Northwestern
University School of Police Staff and Command or the Southern Police Institute, are highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or eligible to possess, a valid California Peace Officer Standards and Training (POST)
Commission Management certificate or the equivalent from the training commission in another state
recognized by California POST.
Possession of, or ability to obtain, valid CPR and 1st Aid certificates.
Revised 12/09
CITY OF ARROYO GRANDE
Police Chief (Continued)
Page 5
WORKING CONDITIONS
Environmental Conditions:
Emergency peace control environment; exposure to potentially hostile or dangerous environments;
moving objects /vehicles.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for bending,
stooping, kneeling, crawling, running, standing, sitting or walking for prolonged periods of time; the ability
to discharge a firearm and operate vehicles in a reasonably safe manner.
Revised 12/09
•
EXHIBIT "N"
CITY OF ARROYO GRANDE
POLICE COMMANDER
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Perform a variety of administrative and professional duties involving support in leading, planning,
managing, organizing, and participating in the overall operation of the Police Department; perform a
variety of routine and complex public safety work involving the administration and delivery of police
services in law enforcement, crime prevention, investigation, patrol, communication /dispatch, records
management, traffic regulation programs and related law enforcement duties as needed and directed;
participate in planning, managing, and facilitating the professional development of subordinate staff in the
Police Department; assume the duties and responsibilities of the Police Chief in his /her absence; and
coordinate assigned activities with other City Departments and outside agencies.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction and general supervision from the Police Chief.
Exercises direct, reasonable and appropriate supervision over supervisory, professional, technical and
clerical staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Direct, manage, supervise, monitor and coordinate the efforts of subordinate staff in providing daily
law enforcement services and activities of a Division within the Police Department including law
enforcement, crime prevention, investigation, patrol, communications /dispatch, records management
and traffic regulation programs to ensure the most effective and responsive use of financial, capital,
and human resources.
2. Manage and participate in the development and implementation of goals, objectives, strategic and
long -range planning, policies and procedures for assigned programs; recommend and administer
policies and procedures and interpret those, as appropriate, for staff.
3. Monitor and evaluate police service delivery methods and procedures, including identifying problems
and issues in the community, to ensure maximum effectiveness and responsiveness; recommend,
within Departmental policy, appropriate service and action plans and staffing levels.
4. Plan, direct, coordinate and review the work plan for assigned staff and subordinates; assign work
activities, projects and programs; review and evaluate work products; meet and coordinate with staff
to identify and resolve problems to ensure effectiveness, efficiency, and cooperation and promote
the public safety.
5. Coordinate with other law enforcement and related agencies in various activities including but not
limited to mutual aid and cooperative enforcement activities.
6. Respond as appropriate to serious or complex situations that reasonably require a Police
Commander's direction, support, expertise or leadership.
Revised 12/09
CITY OF ARROYO GRANDE
Police Commander (Continued)
Page 2
Essential Functions: (Continued)
7. Collect, correlate, and analyze criminal activity and individual member productivity as well as other
related statistics to assist in determining the effectiveness and efficiency of the Police Department in
providing police services and ensuring the public safety.
8. As assigned by the Police Chief, respond to and resolve difficult and sensitive citizen inquiries and
complaint including but not limited to assigning, coordinating, or conducting administrative internal
investigations; make recommendations regarding those administrative internal investigations to the
Police Chief; implement disciplinary actions approved by the Police Chief.
9. As assigned by the Police Chief, assist in the initiation, review, updating, and preparation of Police
Department rules and regulations and policies and procedures to reflect changes in laws and /or the
philosophy of the Police Department in providing police services and ensuring the public safety.
10. As part of the Police Department management team, identify and articulate issues related to police
service delivery and issues that may present risk to the Police Department or the City; perform a
variety of research projects to assist the Police Chief in preparing recommendations for staffing
changes, policy and procedure changes, equipment needs, training needs, and Municipal Code
ordinance revisions.
11. Prepare or delegate the compilation and submission of mandated statistics to various state and
federal agencies including but not limited to monthly, quarterly, and yearly UCR and NCIC statistics.
12. As assigned by the Police Chief, provide staff support, leadership, and direction for a variety of
community and civic groups including but not limited to crime prevention groups, citizen advisory
groups, and school intervention groups; make effective oral and written presentations to the City
Council, address various civic and community groups on matters concerning the Police Department
or public safety; and attend and participate in required meetings and training.
13. Train, motivate, and mentor Police Department personnel with accurate, appropriate and timely
documentation and /or counseling; provide or coordinate staff training; participate in and support the
professional development of Police Department personnel to maximize their potential and assist with
achieving their professional goals.
14. Evaluate subordinate staff with appropriate detailed and accurate documentation to identify work
performance that exemplifies and /or hinders superior work performance; work with employees by
initiating and following through with performance improvement plans /steps to correct deficiencies or
substandard performance; work with subordinate staff to achieve maximum work effectiveness and
productivity for the individual and the organization.
15. Set a positive example for the organization by actions, conduct and appearance; appropriately
recognize exemplary work performance; address substandard work performance with candor and
objectivity.
16. Provide clear and reasonable direction to subordinates; discuss issues and resolve problems with
subordinates in an objective and equitable manner; act decisively while exercising judgment and
appropriate restraint; demonstrate appropriate assertiveness with individuals, problems, and difficult
situations
17. As assigned by the Police Chief, assist with the preparation and administration of the Police
Department budget; monitor assigned budgetary responsibilities and implement adjustments as
appropriate and necessary to ensure fiscal responsibility.
18. Prepare clear, concise, and correct written reports with minimal errors as necessary or directed in a
timely manner and in compliance with directives or established guidelines.
Revised 12/09
CITY OF ARROYO GRANDE
Police Commander (Continued)
Page 3
Essential Functions: (Continued)
19. Provide appropriate and responsible staff assistance to the Police Chief as directed.
20. Attend and participate in professional group meetings; remain reasonably knowledgeable in
contemporary trends and innovations in the field of law enforcement.
21. Participate in training exercises and classes as directed.
22. Maintain an effective working relationship with media representatives, being transparent, informative,
and cooperative to the extent allowed by Police Department policy and applicable statute.
23. May as reasonably necessary perform the duties described in the job descriptions of subordinate
staff.
24. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
25. Responsible for compliance with regulations, policies and procedures of subordinates as well as
himself /herself.
26. Accept responsibility and exercise reasonably appropriate supervisory discretion in matters not
specifically defined or described in the Police Department regulations, policies, procedures, and job
description.
27. Issue clear, concise, definite, and legally proper orders and directives to subordinate(s) that are not
in violation of Police Department or City regulations, policies and procedures; ensure that the order
or directive is appropriately carried out by the designated subordinate(s).
28. Consistently demonstrate exemplary integrity, respect, courtesy, initiative, diligence, truthfulness,
attention to duty, constructive behavior and observance of proper personal discipline in accordance
with Police Department standards.
29. Perform related duties and responsibilities as required by the Arroyo Grande Municipal Code and /or
the Police Chief to meet the needs of the Police Department and the community.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of a comprehensive municipal law enforcement program.
2. Principles and practices of organizational and program development and administration.
3. Principles and practices of municipal budget preparation and administration.
4. Principles of supervision, training, personnel development, and performance evaluation.
5. Contemporary law enforcement theory, principles and practices including but not limited to
community oriented and problem solving policing and their application to a wide variety of
services and programs.
6. Technical and administrative methods of crime prevention and law enforcement.
7. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
8. Operational characteristics and use of modern police equipment including office equipment,
computers and supporting word processing applications.
9. Emergency and disaster management techniques.
10. Methods and techniques of effective media communication, both verbally and in writing.
11. Recent court decisions and their effect on law enforcement.
12. Relevant federal, state and local laws, codes and regulations.
Revised 12/09
CITY OF ARROYO GRANDE
Police Commander (Continued)
Page 4
Ability to:
1. Manage and direct suborinate staff.
2. Assist in the development of Police Department goals, objectives and procedures.
3. Analyze and assess programs, policies and operational needs and make appropriate
adjustments.
4. Oversee and direct the services and activities of a Division within the Police Department.
5. Identify and respond appropriately to sensitive community and organizational issues, concerns
and needs.
6. Plan, organize, direct and coordinate the work of subordinate staff.
7. Delegate authority and responsibility effectively.
8. Supervise, train, professionally develop and evaluate staff.
9. Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations in support of goals.
10. Research, analyze and evaluate new service delivery methods and techniques.
11. Prepare clear and concise administrative and financial reports.
12. Assist in the preparation and administration of large and complex budgets.
13. Interpret and apply federal, state and local policies, laws and regulations.
14. Communicate clearly and concisely, both orally and in writing.
15. Establish and maintain effective working relationships with those contacted in the course of work.
16. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
17. Use a variety of firearms in a safe manner.
18. Operate a motor vehicle in safe manner.
19. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying A typical way to obtain the knowledge and abilities would be:
Experience:
Eight (8) years of law enforcement experience as a sworn regular Police Officer or in a similarly qualified
position. The eight (8) years shall include two (2) years in a permanent supervisory position.
Training:
A Bachelor of Arts or a Bachelor of Science degree from an accredited college or university with major
course work in criminal justice, police science or a job - related field. A Master's degree from an accredited
college or university with major course work in criminal justice, police science or a job - related field or
successful completion of command /management level training are highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or eligible to possess, a valid California Peace Officer Standards and Training (POST)
Commission Supervisory certificate.
Possession of, or ability to obtain, valid CPR and 1st Aid certificates.
Revised 12/09
CITY OF ARROYO GRANDE
Police Commander (Continued)
Page 5
WORKING CONDITIONS
Environmental Conditions:
Emergency peace control environment; exposure to potentially hostile or dangerous environments;
moving objects /vehicles.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for bending,
stooping, kneeling, crawling, running, standing, sitting or walking for prolonged periods of time; the ability
to discharge a firearm and operate vehicles in a reasonably safe manner.
Revised 12/09
EXHIBIT "0"
CITY OF ARROYO GRANDE
POLICE OFFICER
Class specifications are intended to present a descriptive list of the range of duties performed by
employees in the class. Specifications are not intended to reflect all duties performed within the
job.
DEFINITION
To deliver and support police services in law enforcement, crime prevention, investigation, patrol,
traffic regulation programs and related law enforcement activities by performing a variety of
duties as needed and directed.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from higher level law enforcement staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and
duties may include, but am not limited to, the following:
Essential Functions:
1. Patrol the City in a motor vehicle, on a bicycle, or on foot to respond to calls for police
service and to preserve law and order; enforce federal, state and local laws and
ordinances and traffic regulations.
2. Make arrests for crimes and offenses; perform booking procedures for prisoners.
3. Conduct appropriate and complete preliminary investigations of criminal activity including
contacting and interviewing victims, witnesses, and suspects and identifying, collecting
and booking evidence.
4. Conduct appropriate and complete investigations of traffic accidents.
5. Conduct appropriate and complete follow -up investigations as directed.
6. Plan, write and execute arrest and search warrants.
7. Search individuals, vehicles, structures, and land areas for evidence and contraband in
conjunction with investigations or as directed.
8. Conduct searches for lost or missing persons.
9. Perform emergency first aid as reasonable and appropriate.
10. Prepare clear, concise and correct written reports using the Police Department's
computerized records management system with minimal errors as necessary or directed
in a timely manner and in compliance with legal and Police Department standards.
11. Appear in juvenile, criminal and civil courts and Department of Motor Vehicle hearings as
directed by a supervisor and /or a subpoena to present evidence and testify.
12. Maintain and operate specialized police equipment necessary for the conduct of police
services.
Revised 12/09
CITY OF ARROYO GRANDE
Police Officer (Continued)
Page 2
Essential Functions: (Continued)
13. Remain consistently knowledgeable in current trends in criminal activity and contemporary
law enforcement techniques.
14. If so assigned, perform the specific duties and responsibilities of a specialized assignment,
e.g. Detective, Field Training Officer (FTO), K -9 handler or School Resource Officer, as
delineated in the assignment description.
15. As assigned, plan and deliver presentations to civic and community groups and individuals
concerning law enforcement issues including but not limited to crime prevention, illegal
narcotics, and driving under the influence.
16. Participate in training exercises and classes as directed.
17. Perform related duties and responsibilities as required by the Police Chief, Police
Commander, Police Sergeant and /or Senior Police Officer to meet the needs of the Police
Department and the community.
18. Carry out duties and responsibilities in compliance with appropriate federal, state, county,
City laws and ordinances and City personnel rules without bias, favoritism, or prejudice.
19. Responsible for self - compliance with regulations, policies and procedures.
20. Accept responsibility and exercise reasonably appropriate discretion in matters not
specifically defined or described in the Police Department regulations, policies,
procedures, and job description.
21. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to
duty, and observance of proper personal discipline in accordance with Police Department
standards.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of a comprehensive municipal law enforcement
program.
2. Contemporary law enforcement tactics, procedures and practices including but not limited
to community oriented and problem solving policing and their application to a wide variety
of services and community and social problems; patrol, crime prevention, traffic
regulation and investigation.
3. Rules of evidence pertaining to search and seizure.
4. Collection and preservation of physical evidence.
5. Laws governing the apprehension, arrest and custody of persons accused of criminal
activity.
6. Basic verbal and written English language and grammar to be able to reasonably
communicate information with the public and /or complete relevant written documentation
required by job activities.
7. Use of firearms.
8. Operational characteristics and use of modern police equipment including office
equipment, computers and supporting word processing applications.
9. Recent court decisions and their effect on law enforcement.
10. Relevant federal, state and local laws, codes and regulations.
Revised 12/09
CITY OF ARROYO GRANDE
Police Officer (Continued)
Page 3
Ability to:
1. Perform a wide range of law enforcement duties and responsibilities.
2. Identify and respond appropriately to a wide variety of incidents including emergency
situations.
3. Use and care for a variety of firearms and other police equipment in a reasonably safe
manner.
4. Operate a motor vehicle in a reasonably safe manner.
5. Prepare clear and concise reports.
6. Interpret, explain and apply federal, state and local laws and Police Department policies,
procedures and regulations.
7. Communicate clearly and concisely, both orally and in writing.
8. Comprehend and follow oral and written instructions.
9. Work independently in the absence of direct and immediate supervision.
10. Operate office equipment including computers and supporting word processing
applications.
11. Establish and maintain effective working relationships with those contacted in the course
of work.
12. Maintain effective audio /visual discrimination and perception to the degree necessary for
the successful performance of assigned duties.
13. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCES AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and
abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
No experience is required.
Training:
Equivalent to the completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
Supplemental 30 semester or 45 quarter units from an accredited college or university with major
course work in criminal justice, police science or a job - related field is highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or ability to obtain, a valid California Peace Officer Standards and Training
(POST) Basic certificate within one (1) year of appointment.
Possession of, or ability to obtain, valid CPR and 1st aid certificates.
WORKING CONDITIONS
Environmental Conditions:
Emergency peace control environment; exposure to potentially hostile or dangerous
environments; moving objects /vehicles.
Revised 12/09
CITY OF ARROYO GRANDE
Police Officer (Continued)
Page 4
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for bending,
stooping, kneeling, crawling, running, standing, sitting or walking for prolonged periods of time;
the ability to discharge a firearm and operate vehicles in a reasonably safe manner.
Revised 12/09
EXHIBIT "P"
CITY OF ARROYO GRANDE
POLICE SERGEANT
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Administer, supervise, and coordinate the delivery of police services in law enforcement, crime
prevention, investigation, patrol, communication /dispatch, records management, traffic regulation
programs and related law enforcement duties as needed and directed; oversee and participate in all
work activities; and coordinate Police Department activities with other law enforcement agencies and
other public agencies.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Police Commander.
Exercises direct, reasonable, and appropriate supervision over professional, technical and clerical staff.
ESSENTIAL FUNCTION STATEMENTS -- Essential responsibilities and duties may include, but are not
limited to, the following:
Essential Functions:
1. As directed, plan, prioritize, assign, supervise and review the work of staff involved in the
performance and delivery of all aspects of Police Department services.
2. As reasonably necessary, may personally perform and deliver all aspects of Police Department
services including but not limited to law enforcement, patrol, traffic regulation, criminal
investigations, response to calls for police service, and the detection and arrest of persons involved
in crimes.
3. Recommend and assist in the development, implementation and evaluation of Police Department
goals, objectives, policies, procedures and programs.
4. Identify resource needs; review needs with staff; allocate resources appropriately including
evaluating the effectiveness and efficiency of the deployment of personnel resources; recommend
appropriate service and action plans and staffing levels.
5. Provide, coordinate, or supervise staff training including but not limited to developing, preparing and
conducting briefings and training exercises and completing accurate, appropriate, and timely
documentation and /or counseling; participate in and support the professional development of Police
Department personnel to maximize their potential and assist with achieving their professional goals.
6. Evaluate subordinate staff with appropriate detailed and accurate documentation to identify work
performance that exemplifies and /or hinders superior work performance; work with subordinate staff
by initiating and following through with performance improvement plans /steps to correct deficiencies
or substandard work performance; work with subordinate staff to achieve maximum work
effectiveness and productivity for the individual and the organization.
7. Set a positive example for the organization by actions, conduct and appearance; appropriately
recognize exemplary work performance; address substandard work performance with candor and
objectivity.
Revised 12/09
CITY OF ARROYO GRANDE
Police Sergeant (Continued)
Page 2
Essential Functions: (Continued)
8. Provide clear and reasonable direction to subordinates; discuss issues and resolve problems with
subordinates in an objective and equitable manner; act decisively while exercising judgment and
appropriate restraint; demonstrate appropriate assertiveness with individuals, problems, and difficult
situations.
9. Periodically and as reasonably necessary inspect staff, equipment, vehicles, and facility to ensure
appropriate cleanliness, condition, maintenance and compliance with Police Department standards;
maintain or delegate maintenance of equipment, supplies and facilities; correct problems and
document needed repairs on facilities or equipment; analyze and recommend improvements to
equipment and facility.
10. Assist in the preparation, administration and monitoring of the Police Department budget.
11. Review written reports submitted by staff for errors and /or omissions, content, clarity and compliance
with legal and Police Department standards; make adjustments to written reports as necessary and
appropriate or return written reports to staff for necessary and appropriate adjustments.
12. Prepare clear, concise and correct written reports with minimal errors as necessary or directed in a
timely manner and in compliance with legal and Police Department standards.
13. Respond to and resolve citizen complaints in a reasonable and appropriate manner in accordance
with Police Department policies and procedures.
14. Conduct administrative internal reviews or investigations as directed and /or in compliance with
policies and procedures.
15. Make recommendations on disposition of administrative internal reviews or investigations; implement
approved disciplinary actions.
16. Conduct investigations of complaints and criminal law violations including but not limited to obtaining
evidence and compiling information; inteviews and interrogations; conducting follow -up
investigations; analyzing and evaluating evidence; and preparing cases for filing of charges.
17. As directed, conduct and /or coordinate background investigations or special investigations for the
Police Department.
18. Appear in court to present evidence and testify.
19. Participate in training exercises and classes as directed.
20. Participate as a member of the Police Department's management team with duties that include but
are not limited to evaluating and monitoring police service delivery methods and procedures and
identifying problems and issues in the community to ensure maximum effectiveness and
responsiveness.
21. Schedule and conduct meetings and maintain liaison and coordination with other Police Department
members, representatives from other City departments, local, county, state, and federal agencies
and members of the community.
22. Coordinate and /or supervise major crime scenes and special law enforcement units as necessary;
take immediate command of tactical or unusual situations as reasonably appropriate.
23. Coordinate and /or supervise emergency and /or disaster response planning, mitigation, and mutual
assistance as directed.
24. Coordinate and /or staff special events as required.
Revised 12/09
CITY OF ARROYO GRANDE
Police Sergeant (Continued)
Page 3
Essential Functions: (Continued)
25. Maintain an effective working relationship with media representatives, being transparent, informative,
and cooperative to the extent allowed by Police Department policy and applicable statute.
26. As appropriate and /or directed, attend and participate in professional group meetings and
committees.
27. Remain consistently knowledgeable in current trends in criminal activity and contemporary law
enforcement and supervision techniques.
28. As directed, maintain training records for all staff; ensure that training is consistent with mandatory
legal and California Peace Officer Standards and Training (POST) Commission requirements;
maintain and order necessary training supplies and equipment.
29. May as reasonably necessary perform the duties as described in the job descriptions for subordinate
staff.
30. Perform related duties and responsibilities as required by the Police Chief and /or Police Commander
to meet the needs of the Police Department and the community.
31. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
32. Responsible for compliance with regulations, policies and procedures of subordinates as well as
himself /herself.
33. Accept responsibility and exercise reasonably appropriate supervisory discretion in matters not
specifically defined or described in the Police Department regulations, policies, procedures, and job
description.
34. Issue clear, concise, definite, and legally proper orders and directives to subordinate(s) that are not
in violation of Police Department or City regulations, policies and procedures; ensure that the order
or directive is appropriately carried out by the designated subordinate(s).
35. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of a comprehensive municipal law enforcement program.
2. Principles and practices of organizational and program development and administration.
3. Principles and practices of municipal budget administration and monitoring.
4. Principles of supervision, training, personnel development, and performance evaluation.
5. Contemporary law enforcement theory, principles and practices including but not limited to
community oriented and problem solving policing and their application to a wide variety of
services and community and social problems.
6. Contemporary law enforcement techniques and tactics applicable to the prevention, detection,
and investigation of criminal activity
7. Technical and supervisory methods of crime prevention and law enforcement.
8. Operational characteristics and use of modern police equipment including office equipment,
computers and supporting word processing applications.
9. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
10. Emergency and disaster supervision techniques.
Revised 12/09
CITY OF ARROYO GRANDE
Police Sergeant (Continued)
Page 4
Knowledge of: (Continued)
11. Methods and techniques of effective media communication, both verbally and in writing.
12. Recent court decisions and their effect on law enforcement.
13. Relevant federal, state and local laws, codes and regulations.
Ability to:
1. Plan, organize, supervise and coordinate the work of subordinate staff in providing and
performing police services.
2. Assist in the development of Police Department goals, objectives and procedures.
3. Analyze and assess programs, policies and operational needs and make appropriate
adjustments.
4. Identify and respond appropriately to sensitive community and organizational issues, concerns
and needs.
5. Delegate authority and responsibility effectively.
6. Supervise, train, professionally develop and evaluate staff.
7. Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations and effective courses of action in support of Police Department
goals.
8. Research, analyze and evaluate new service delivery methods and techniques.
9. Prepare clear and concise administrative and financial reports.
10. Assist in the administration and monitoring of large and complex budgets.
11. Interpret, explain and apply federal, state and local laws and Police Department policies,
procedures and regulations.
12. Communicate clearly and concisely, both orally and in writing.
13. Establish and maintain effective working relationships with those contacted in the course of work.
14. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
15. Use a variety of firearms in a reasonably safe manner.
16. Operate a motor vehicle in a reasonably safe manner.
17. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Five (5) years of law enforcement experience as a sworn regular Police Officer or in a similarly qualified
position.
Training:
Equivalent to the completion of the twelfth (12th) grade supplemented by 45 semester or 68 quarter units
from an accredited college or university with major course work in criminal justice, police science or a job -
related field. An Associate of Arts or an Associate of Sciences and /or a Bachelor of Arts or a Bachelor of
Sciences degree from an accredited college or university with major course work in criminal justice, police
science or a job - related field is highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or eligible to possess, a valid California Peace Officer Standards and Training (POST)
Commission Intermediate certificate.
Revised 12/09
CITY OF ARROYO GRANDE
Police Sergeant (Continued)
Page 5
License or Certificate: (Continued)
Possession of, or ability to obtain, valid CPR and 1st Aid certificates.
WORKING CONDITIONS
Environmental Conditions:
Emergency peace control environment; travel from site to site; exposure to potentially hostile or
dangerous environments; moving objects /vehicles.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for heavy or
moderate lifting; walking, climbing, sitting or standing for prolonged periods of time; the ability to
discharge a firearm and operate vehicles in a reasonably safe manner.
Revised 12/09
EXHIBIT "Q"
CITY OF ARROYO GRANDE
SENIOR POLICE OFFICER
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To deliver and support police services in law enforcement, crime prevention, investigation, patrol, traffic
regulation programs and related law enforcement activities by performing a variety of duties as needed
and directed; and to perform the duties of the Watch Commander as described by Police Department
policies and procedures when so assigned.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the Police Commander, Police Sergeant or assigned Watch Commander.
Exercises direct, reasonable and appropriate supervision over professional, technical and clerical staff
when serving as the Watch Commander and /or field supervisor in the absence of a Police Sergeant.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Perform all the duties and responsibilities described in the job description for Police Officer.
2. Develop, conduct and participate in staff training including but not limited to developing, preparing
and conducting briefings and training exercises and responding appropriately to staff questions and
concerns.
3. Remain consistently knowledgeable in current trends in criminal activity and contemporary law
enforcement techniques.
4. Participate in training exercises and classes as directed.
5. If so assigned, perform the specific duties and responsibilities of a specialized assignment, e.g.
Detective, Field Training Officer (FTO), K -9 handler, or School Resource Officer, as delineated in
the assignment description.
6. As assigned, plan and deliver presentations to civic and community groups and individuals
concerning law enforcement issues including but not limited to crime prevention, illegal narcotics and
driving under the influence.
7. In the absence of a Police Sergeant, accept responsibility and exercise reasonably appropriate
supervision of Police Officers and other subordinate staff.
8. In the absence of a Police Sergeant, perform the duties and responsibilities of the Watch
Commander as reasonably and immediately required including but not limited to reviewing written
reports submitted by staff for errors and /or omissions, content, clarity, and compliance with legal and
Police Department standards; making adjustments to written reports as necessary and appropriate
or returning written reports to staff for necessary and appropriate adjustments; and responding to
and resolving citizen complaints in a reasonable and appropriate manner in accordance with Police
Department policies and procedures.
Revised 12/09
CITY OF ARROYO GRANDE
Senior Police Officer (Continued)
Page 2
Essential Functions: (Continued)
9. In the absence of a Police Sergeant, periodically and as reasonably necessary inspect staff,
equipment, vehicles, and facility to ensure appropriate cleanliness, condition, maintenance and
compliance with Police Department standards.
10. Perform related duties and responsibilities as required by the Police Chief, Police Commander,
and /or Police Sergeant to meet the needs of the Police Department and the community.
11. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
12. Responsible for compliance with regulations, policies and procedures of subordinates as well as
himself /herself.
13. Accept responsibility and exercise reasonably appropriate supervisory discretion in matters not
specifically defined or described in the Police Department regulations, policies, procedures, and job
description.
14. Issue clear, concise, definite, and legally proper orders and directives to subordinate(s) that are not
in violation of Police Department or City regulations, policies and procedures; ensure that the order
or directive is appropriately carried out by the designated subordinate(s).
15. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of a comprehensive municipal law enforcement program.
2. Contemporary law enforcement tactics, procedures and practices including but not limited to
community oriented and problem solving policing and their application to a wide variety of
services and community and social problems; patrol, crime prevention, traffic regulation and
investigation.
3. Rules of evidence pertaining to search and seizure.
4. Collection and preservation of physical evidence.
5. Laws governing the apprehension, arrest and custody of persons accused of criminal activity.
6. Basic verbal and written English language and grammar to be able to reasonably
communicate information with the public and /or complete relevant written documentation
required by job activities.
7. Operational characteristics and use of modern police equipment including office equipment,
computers and supporting word processing applications.
8. Recent court decisions and their effect on law enforcement.
9. Relevant federal, state and local laws, codes, and regulations.
Ability to:
1. Perform a wide range of law enforcement duties and responsibilities.
2. In the absence of a Police Sergeant, perform the duties and responsibilities of the relief
Watch Commander as reasonably and immediately required including but not limited to
reviewing written reports submitted by staff for errors and /or omissions, content, clarity, and
compliance with legal and Police Department standards; making adjustments to written
reports as necessary and appropriate or returning written reports to staff for necessary and
appropriate adjustments; and responding to and resolving citizen complaints in a reasonable
and appropriate manner in accordance with Police Department policies and procedures.
Revised 12/09
CITY OF ARROYO GRANDE
Senior Police Officer (Continued)
Page 3
Ability to: (Continued)
3. In the absence of a Police Sergeant, accept responsibility and exercise reasonably
appropriate supervision of Police Officers and other subordinate staff.
4. Identify and respond appropriately to a wide variety of incidents including emergency
situations.
5. Use and care for a variety of firearms and other police equipment in a reasonably safe
manner.
6. Operate a motor vehicle in a reasonably safe manner.
7. Prepare clear and concise reports.
8. Review reports submitted by subordinate staff.
9. Interpret, explain and apply federal, state and local laws and Police Department policies,
procedures and regulations.
10. Communicate clearly and concisely, both orally and in writing.
11. Comprehend and follow oral and written instructions.
12. Establish and maintain effective working relationships with those contacted in the course of
work.
13. Maintain effective audio /visual discrimination and perception to the degree necessary for the
successful performance of assigned duties.
14. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four (4) years of law enforcement experience as a sworn regular Police Officer or in a similarly qualified
position.
Training:
Equivalent to the completion of the twelfth (12th) grade, e.g. a high school diploma or a GED,
supplemented by 30 semester or 45 quarter units from an accredited college or university with major
course work in criminal justice, police science or a job - related field. An Associate of Arts or an Associate
of Science degree from an accredited college or university with major course work in criminal justice,
police science or a job - related field is highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or eligible to possess, a valid California Peace Officer Standards and Training (POST)
Commission Intermediate certificate.
Possession of, or ability to obtain, valid CPR and 1st aid certificates.
WORKING CONDITIONS
Environmental Conditions:
Emergency peace control environment; exposure to potentially hostile or dangerous environments;
moving objects /vehicles.
Revised 12/09
CITY OF ARROYO GRANDE
Senior Police Officer (Continued)
Page 4
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for bending,
stooping, kneeling, crawling, running, standing, sitting or walking for prolonged periods of time; the ability
to discharge a firearm and operate vehicles in a reasonably safe manner.
Revised 12/09
EXHIBIT "R"
CITY OF ARROYO GRANDE
SUPPORT SERVICES SUPERVISOR
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To participate with and supervise staff responsible for the operation of communications equipment to
dispatch police and fire units in response to calls for service; to participate with and supervise the filing
and maintenance of police records and reports; and to perform a variety of general customer service and
technical tasks relative to assigned area of responsibility.
DISTINGUISHING CHARACTERISTICS
This is the advanced journey level class in the Support Services Technician series. Positions at this level
are distinguished from other classes within the series by the level of responsibility assumed and the
complexity of duties assigned. Employees perform the most difficult and responsible types of duties
assigned to classes within this series including exercising supervision over lower level support services
staff. Employees at this level are required to be fully trained in all procedures related to assigned area of
responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from the Police Chief and /or Police Commander.
Exercises direct, reasonable and appropriate supervision over Support Services Technicians and Police
Cadets.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Perform all the duties and responsibilities described in the job description for Support Services
Technician.
2. Plan, prioritize, assign, supervise and review the work of staff responsible for performing a variety of
dispatch, customer service, records management and general clerical work in support of the Police
Department.
3. Recommend and assist in the implementation of Police Department goals, objectives, policies,
procedures and programs.
4. Identify resource needs; review needs with staff; allocate resources appropriately including
evaluating the effectiveness and efficiency of the deployment of personnel resources; recommend
appropriate service and action plans and staffing levels.
5. Participate in the selection of support services staff.
6. Provide, coordinate, or supervise staff training including but not limited to developing, preparing and
conducting training exercises and completing accurate, appropriate and timely documentation and /or
counseling; participate in and support the professional development of Support Services
Technicians to maximize their potential and assist with achieving their professional goals.
Revised 12/09
CITY OF ARROYO GRANDE
Support Services Supervisor (Continued)
Page 2
Essential Functions: (Continued)
7. Evaluate subordinate staff with appropriate detailed and accurate documentation to identify work
performance that exemplifies and /or hinders superior work performance; work with subordinate staff
by initiating and following through with performance improvement plans /steps to correct deficiencies
or substandard work performance; work with subordinate staff to achieve maximum work
effectiveness and productivity for the individual and the organization.
8. Set a positive example for the organization by actions, conduct and appearance; appropriately
recognize exemplary work performance; address substandard work performance with candor and
objectivity.
9. Provide clear and reasonable direction to subordinates; discuss issues and resolve problems with
subordinates in an objective and equitable manner; act decisively while exercising judgment and
appropriate restraint; demonstrate appropriate assertiveness with individuals, problems, and difficult
situations.
10. Plan, participate in and supervise the performance of data entry functions; maintain and retrieve data
from various files.
11. Process, log and file all police records, citations, arrest reports and monthly state and City reports;
copy and distribute reports to various agencies.
12. Supervise the use, care and operation of public safety 911 communications equipment.
13. Monitor the performance of the designated parking violation citation administration contract vendor.
14. Review the work product submitted by staff for errors and /or omissions, content, clarity, and
compliance with legal and Police Department standards.
15. Prepare clear, concise and correct written reports with minimal errors as necessary or directed in a
timely manner and in compliance with legal and Police Department standards.
16. As appropriate and /or directed, attend and participate in group meetings and committees.
17. Participate in training exercises and classes as directed.
18. Remain consistently knowledgeable in current trends in police communications, record management
and contemporary supervision techniques.
19. Perform related duties and responsibilities as required by the Police Chief and /or Police Commander
to meet the needs of the Police Department and the community.
20. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
21. Responsible for compliance with regulations, policies and procedures of subordinates as well as
himself /herself.
22. Accept responsibility and exercise reasonably appropriate supervisory discretion in matters not
specifically defined or described in the Police Department regulations, policies, procedures, and job
description.
Revised 12/09
CITY OF ARROYO GRANDE
Support Services Supervisor (Continued)
Page 3
Essential Functions: (Continued)
23. Issue clear, concise, definite, and legally proper orders and directives to subordinate(s) that are not
in violation of Police Department or City regulations, policies and procedures; ensure that the order
or directive is appropriately carried out by the designated subordinate(s).
24. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
25. Act as Custodian of Records for the Department.
QUALIFICATIONS
Knowledge of:
1. Operations, services and activities of police records maintenance and dispatch programs.
2. Principles and practices of supervision, training, personnel development and performance
evaluation.
3. Contemporary methods and techniques of receiving, prioritizing and dispatching emergency and
routine calls for police and fire services.
4. Operational characteristics of public emergency communications equipment.
5. Methods and techniques of effective customer service on telephones and in person.
6. Methods and techniques of effective conflict resolution.
7. Principles and procedures of record keeping and data retrieval.
8. Relevant laws, rules and regulations governing the release of information contained in police
reports.
9. Modern office procedures, methods and equipment including computers and supporting word
processing applications.
10. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
11. Relevant federal, state and local laws, codes and regulations.
Ability to:
1. Delegate authority and responsibility effectively.
2. Plan, organize, supervise, review and coordinate the work of subordinate staff in providing and
performing police services
3. Supervise, train, professionally develop and evaluate staff.
4. Analyze problems, identify alternative solutions, project consequences of proposed actions and
implement recommendations and effective courses of action in support of Police Department
goals.
5. Research, analyze and evaluate new service delivery methods and techniques.
6. Handle and maintain effective control and balance of emergency calls for service.
7. Accurately assess calls for service received and prioritize multiple calls for service.
8. Speak clearly and calmly over the telephone and police communications system under normal
and stressful conditions.
9. Remain calm under stressful conditions.
10. Interact effectively with a wide variety of persons under stressful, hostile, and antagonistic
conditions.
11. Operate public emergency communications equipment.
12. Determine information to be released to the public as appropriate within legal and Police
Department standards.
13. Enter data in a computer at a reasonable speed necessary for successful job performance.
14. Maintain accurate records, logs and files.
Revised 12/09
CITY OF ARROYO GRANDE
Support Services Supervisor (Continued)
Page 4
Ability to: (Continued)
15. Operate office equipment including computers and supporting word processing and spreadsheet
applications.
16. Respond to requests and inquiries from the public with correct and appropriate information.
17. Work flexible hours including evenings, weekends and holidays.
18. Effectively handle multiple tasks simultaneously and meet critical deadlines.
19. Work independently in the absence of direct supervision.
20. Communicate clearly and concisely, both orally and in writing.
21. Establish and maintain effective working relationships with those contacted in the course of work.
22. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
23. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Four (4) years of increasingly responsible police records maintenance or dispatch experience.
Train inu:
Equivalent to the completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
License or Certificate:
Possession of, or ability to obtain, a valid California Peace Officer Standards and Training (POST)
Comission Dispatcher certificate.
Possession of, or ability to obtain, a valid California Peace Officer Standards and Training (POST)
Commission Records Supervisor certificate.
WORKING CONDITIONS
Environmental Conditions:
Office and police department environment; exposure to computer screens; potentially hostile or
dangerous environments and stressful situations.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for walking, standing
or sitting for prolonged periods of time; light lifting and carrying; repeated bending; extensive use of public
safety 911 communications equipment.
Revised 12/09
EXHIBIT "S"
CITY OF ARROYO GRANDE
SUPPORT SERVICES TECHNICIAN
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To support police and fire services by operating communications equipment to dispatch police and fire
units in response to calls for service; to file and maintain police records and reports; and to perform a
variety of general customer service and technical tasks relative to assigned area of responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Police Commander, Police Sergeant, Senior Police Officer (when
acting as a relief Watch Commander) and /or the Support Services Supervisor.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include, but are not limited to, the following:
Essential Functions:
1. Perform a variety of general clerical work in support of the Police Department.
2. Perform a variety of customer service activities including but not limited to receptionist, screening
and routing telephone calls, greeting individuals at the front counter, responding to inquiries and
requests for information, and providing information within the specific area of assignment as
appropriate within legal and Police Department standards.
3. Operate office equipment including computer and supporting word processing applications,
photocopier, fax machine, word processor and shredder.
4. Perform computer and hand data entry; maintain and retrieve data from various files.
5. Assist outside agencies with record checks as appropriate within legal and Police Department
standards.
6. Type a variety of Police Department reports as required or directed.
7. Participate in training exercises and classes as directed.
8. Perform related duties and responsibilities as required by the Police Chief, Police Commander,
Police Sergeant, Senior Police Officer and /or Support Services Supervisor to meet the needs of the
Police Department and the community.
9. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
10. Responsible for self - compliance with regulations, policies and procedures.
11. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
Revised 12/09
CITY OF ARROYO GRANDE
Support Services Technician (Continued)
Page 2
Essential Functions: (Continued)
12. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
When assigned to the Dispatch Unit:
1. Operate public safety 911 communications equipment; answer emergency and non - emergency
telephone calls and determine appropriate response; prioritize calls for police, fire, and emergency
medical service; dispatch police, fire and ambulance requests.
2. After normal business hours, perform the general duties delineated above, route telephone calls to
appropriate personnel and take messages as required, and receive telephone calls and dispatch
Recreation and Maintenance Department crews to emergencies.
3. Provide mobile interactive radio communications to police and fire personnel.
When assigned to the Records Unit:
1. Process and file all police records and reports; log incoming reports; photocopy and distribute
reports to various appropriate agencies.
2. Process citations, arrest reports and monthly state and City reports as required or directed.
3. Respond to inquiries from employees, outside agencies and the general public regarding information
contained in police reports as appropriate within legal and Police Department standards.
4. Receive and maintain financial accountability for money received for a wide variety of Police
Department services.
5. Act as the front counter clerk providing customer service in accordance with Department policies and
procedures.
QUALIFICATIONS
Knowledge of:
1. Contemporary methods and techniques of receiving, prioritizing and dispatching emergency and
routine calls for police and fire service.
2. Operational characteristics of public emergency communications equipment.
3. Methods and techniques of effective customer service on telephones and in person.
4. Methods and techniques of effective conflict resolution.
5. Principles and procedures of record keeping and data retrieval.
6. Relevant laws, rules and regulations governing the release of information contained in police
reports.
7. Modern office procedures, methods and equipment including computers and supporting word
processing applications.
S. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
9. Relevant federal, state and local laws, codes and regulations.
Ability to:
1. Handle and maintain effective control and balance of emergency calls for service.
2. Accurately assess calls for service received and prioritize multiple calls for service.
Revised 12/09
CITY OF ARROYO GRANDE
Support Services Technician (Continued)
Page 3
Ability to: (Continued)
3. Speak clearly and calmly over the telephone and police communications system under normal
and stressful conditions.
4. Remain calm under stressful conditions.
5. Interact effectively with a wide variety of persons under stressful, hostile, and antagonistic
conditions.
6. Operate public emergency communications equipment.
7. Determine information to be released to the public as appropriate within legal and Police
Department standards.
8. Enter data in a computer at a reasonable speed necessary for successful job performance.
9. Maintain accurate records, logs and files.
10. Operate office equipment including computers and supporting word processing and spreadsheet
applications.
11. Respond to requests and inquiries from the public with correct and appropriate information.
12. Work flexible hours including evenings, weekends and holidays.
13. Effectively handle multiple tasks simultaneously and meet critical deadlines.
14. Work independently in the absence of direct supervision.
15. Communicate clearly and concisely, both orally and in writing.
16. Establish and maintain effective working relationships with those contacted in the course of work.
17. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
18. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two (2) years of increasingly responsible clerical experience.
Training:
Equivalent to the completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
License or Certificate:
Possession of, or ability to obtain, a valid California Peace Officer Standards and Training (POST)
Commission Dispatcher certificate.
WORKING CONDITIONS
Environmental Conditions:
Office and Police Department environment; exposure to computer screens; potentially hostile or
dangerous environments and stressful situations.
Physical Conditions:
Job duties and responsibilities may require maintaining physical condition necessary for walking, standing
or sitting for prolonged periods of time; light lifting and carrying; repeated bending; extensive use of public
safety 911 communications equipment.
Revised 12/09
EXHIBIT "T"
CITY OF ARROYO GRANDE
COMMUNITY RELATIONS TECHNICIAN
(PART -TIME)
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a wide variety of tasks including but not limited to developing, coordinating, and implementing
crime prevention and juvenile safety programs, including but not limited to Neighborhood Watch and
Business Watch; administering a variety of law enforcement related programs involving community
assistance; and performing administrative duties related to the assigned area of responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Chief of Police, Police Commander or his /her designee.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include but are not limited to the following:
Essential Functions:
1. Develop, coordinate, and implement school programs to prevent and /or respond to delinquency.
2. Develop public education and informational programs, including but not limited to Neighborhood
Watch and Business Watch, with an emphasis on crime prevention and enhancing public safety.
3. Perform extensive public relations duties responding to and assisting in responding to community
problems in a manner consistent with a community- oriented or problem solving policing strategy.
4. Conduct a variety of educational presentations for schools, service clubs and other organizations
within the community.
5. Assist with the supervision and coordination of the Law Enforcement Explorer Post.
6. Assist with the supervision and coordination of the Citizens Assisting Police (CAP) program.
7. Perform a variety of clerical work; prepare and maintain a variety of records and reports; prepare
written reports and records of activities.
8. Participate in training exercises and classes as directed.
9. Perform related duties and responsibilities as required by the Police Chief, Police Commander,
and /or Police Sergeant to meet the needs of the Police Department and the community.
10. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
11. Responsible for self - compliance with regulations, policies and procedures.
12. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
Revised 12/09
CITY OF ARROYO GRANDE
Community Relations Technician (Part-time) (Continued)
Page 2
Essential Functions: (Continued)
13. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Basic law enforcement principles and practices.
2. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
3. Methods and techniques of crime prevention and delinquency prevention.
4. Principles and practices of public relations.
5. Methods and techniques of public speaking and instruction.
6. Modern office methods, practices and equipment.
7. Basic record keeping practices.
8. Basic principles and practices of report preparation.
9. Applicable federal, state and local laws, rules, and regulations.
Ability to:
1. Perform a variety of law enforcement work that is reasonably likely to be non - hazardous in
nature.
2. Develop, prepare and present a variety of public information programs.
3. Interact effectively and courteously with the public.
4. Respond effectively in emergency and /or stressful situations in accordance with departmental
policies and procedures.
5. Maintain accurate records and prepare reports.
6. Work flexible hours including evening and weekends.
7. Communicate clearly and concisely, both orally and in writing.
8. Operate a motor vehicle in a reasonably safe manner.
9. Establish and maintain effective and cooperative working relationships with those contacted in the
course of work.
10. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
11. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two (2) years of general work experience involving substantial public contact or work in and /or with a law
enforcement agency.
Training:
Equivalent to completion of the twelfth (12th) grade, e.g. a high school diploma or a GED. Supplemental
college level course work in criminal justice or a job - related field is highly desirable.
Revised 12/09
CITY OF ARROYO GRANDE
Community Relations Technician (Part-time) (Continued)
Page 3
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
WORKING CONDITIONS
Environmental Conditions:
Office /field environment; travel from site to site; exposure to computer screens, noise, dust, inclement
weather conditions; work in emergency situations; irregular work hours.
Physical Conditions:
Essential functions require maintaining physical condition necessary for walking or standing for prolonged
periods of time; moderate or light lifting or carrying; kneeling; repeated bending; and operating motorized
vehicles.
Revised 12/09
EXHIBIT "U"
CITY OF ARROYO GRANDE
CROSSING GUARD
(PART -TIME)
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
Under the statutory authority of Sections 21100 and 21100.3 of the California Vehicle Code, to perform a
variety of tasks in support of police services for school -age children including but not limited to assisting in
safely crossing streets, maintaining order among children waiting to cross streets, and assisting in
developing an awareness in children of the appropriate manner to safely cross streets; performing
administrative duties related to the assigned area of responsibility.
SUPERVISION RECEIVED
Receives general supervision from the Support Services Division Police Commander or the designated
Traffic Unit supervisor.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include but are not limited to the following:
Essential Functions:
1. Assist school -age children with crossing designated streets in a safe manner by controlling the
movement of vehicles through the use of mechanical signs and /or hand -held signs.
2. Maintain order among school -age children at street crossing points.
3. Report vehicle license plates and /or vehicle descriptions of vehicles violating traffic laws related to
pedestrian street crossing to the appropriate Department member contact person.
4. Assist with instilling an awareness in school -age children of reasonable safety measures necessary
for safely crossing streets with or without a Crossing Guard.
5. Comply with Department policies, practices and training, including but not limited to the specific
policies, practices and training related to Crossing Guard duties as outlined in the Crossing Guard
manual.
6. Use the police radio in an appropriate and reasonable manner consistent with Crossing Guard
policies, practices and training.
7. Comply with Crossing Guard dress, uniform and personal appearance standards as specified in the
Crossing Guard manual including but not limited to wearing appropriate safety vests.
8. Attend training and maintain current training standards as required by the Crossing Guard manual.
9. Participate in training exercises and classes as directed.
10. Perform related duties and responsibilities as required by the Police Chief and /or Police Commander
to meet the needs of the Police Department and the community.
Revised 12/09
CITY OF ARROYO GRANDE
Crossing Guard (Part-time) (Continued)
Page 2
Essential Functions: (Continued)
11. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
12. Responsible for self - compliance with regulations, policies and procedures.
13. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
14. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Basic safety principles and practices.
2. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
Ability to:
1. Interact effectively and courteously with the public and other law enforcement agencies.
2. Work effectively with school -age children.
3. Communicate clearly and concisely, both orally and in writing.
4. Attend Department sponsored CPR and 1st Aid training.
5. Establish and maintain effective and cooperative working relationships with those contacted in the
course of work.
6. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
7. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two (2) years of general work experience involving substantial public contact or work with school -age
children.
Training:
Equivalent to completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
License or Certificate:
Possession of, or ability to obtain, and maintain valid CPR and 1st Aid certificates.
Revised 12/09
CITY OF ARROYO GRANDE
Crossing Guard (Part-time) (Continued)
Page 3
WORKING CONDITIONS
Environmental Conditions:
Office /field environment; travel from site to site; exposure to noise, dust, inclement weather conditions.
Physical Conditions:
Essential functions require maintaining physical condition necessary for walking or standing for prolonged
periods of time; maintaining a field of vision that enables quick movement while standing in or near
vehicular traffic to avoid being struck by a vehicle; moderate or light lifting or carrying; frequent standing
or walking.
Revised 12/09
EXHIBIT "V"
CITY OF ARROYO GRANDE
PARKING ENFORCEMENT TECHNICIAN
(PART -TIME)
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a wide variety of tasks including but not limited to performing enforcement duties related to
parking control and parking regulations by issuing warnings and /or parking citations; performing vehicle
abatement including but not limited to 24 -hour and 72 -hour parking violations as defined by the Arroyo
Grande Municipal Code; and /or performing administrative duties related to the assigned area of
responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Chief of Police, Police Commander or his /her designee.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include but are not limited to the following:
Essential Functions:
1. Patrol City streets and parking lots on foot, on a bicycle, or in a vehicle; observes and /or marks
vehicles and determines conformity with applicable parking regulations; issues warnings and /or
citations as appropriate for violations of parking regulations, laws, or ordinances.
2. Locate abandoned vehicles on public property and public right -of -ways including but not limited to
24 -hour and 72 -hour parking violations as defined by the Arroyo Grande Municipal Code by
reviewing reports and citizen complaints and through pro- active patrol activities; confirm through
inspection or inquiry whether or not the vehicles are abandoned; marks vehicles and pavement to
corroborate abandoned condition of vehicles; leave written warnings on vehicles confirmed to be
abandoned; notify last registered owner of a confirmed abandoned vehicle of imminent towing;
arrange for vehicles confirmed as abandoned to be towed as appropriate; issue citations for
violations of applicable parking regulations, laws, or ordinances related to vehicle abandonment.
3. Provide information to the public and /or other public agencies regarding laws, regulations, or
ordinances related to parking, including but not limited to explaining reason(s) for the issuance of
warnings or citations to violators.
4. Prepare written documentation and /or appear in court and /or administrative hearings to provide
factual information regarding contested parking violation citations and /or abatement of vehicles
abandoned on public property and public rights -of -way including but not limited to 24 -hour and 72-
hour parking violations as defined by the Arroyo Grande Municipal Code.
5. Maintain logs and /or appropriate written documentations and records related to parking violation
citations, statistics, and job activities.
6. Input data related to job activities into computer.
7. Observe and report to a designated supervisor the need for maintenance or corrective work by the
City related to curb painting, stenciling, and /or vegetation trimming to maintain or improve parking
control.
Revised 09/16/09
CITY OF ARROYO GRANDE
Parking Enforcement Technician (Part-Time) (Continued)
Page 2
Essential Functions: (Continued)
8. Enforce City and Arroyo Grande High School parking regulations on high school property as
appropriate.
9. Issue and monitor parking permits issued to City residents.
10. Perform the duties of the Child Passenger Safety technician including but not limited to responsibility
for verification of proper installation of child safety seats as requested; facilitation and coordination of
regular child safety seat events to promote the proper installation and use of child safety seats;
public education on the importance of the proper installation and use of child safety seats; and
maintenance of appropriate and current certification as a Child Passenger Safety technician.
11. Participate in training exercises and classes as directed.
12. Perform related duties and responsibilities as required by the Police Chief, Police Commander,
Police Sergeant, and /or Senior Police Officer to meet the needs of the Police Department and the
community.
13. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
14. Responsible for self- compliance with regulations, policies and procedures.
15. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
16. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
2. Modern office methods, practices and equipment.
3. Basic record keeping practices.
4. Basic principles and practices of report preparation.
5. Applicable federal, state and local laws, rules, and regulations.
Ability to:
1. Perform a variety of parking enforcement activities that is reasonably likely to be non - hazardous
in nature.
2. Enforce parking laws, rules, and regulations and vehicle abatements in a professional manner
with tact, firmness as appropriate, and objectivity; evaluate reason(s) for parking violations and
vehicle abatements to determine if warnings or citations are most reasonably appropriate.
3. Listen to and comprehend complaints about parking violations and vehicle abatements.
4. Explain information about parking violations and vehicle abatements to the public in a manner
that can be reasonably comprehended including situations in which an individual may be upset
and /or argumentative.
5. Interact effectively and courteously with the public.
6. Communicate clearly and concisely, both orally and in writing.
Revised 12/09
CITY OF ARROYO GRANDE
Parking Enforcement Technician (Part-Time) (Continued)
Page 3
Ability to: (Continued)
7. Read, comprehend, interpret, and apply City laws, rules, regulations, and Department procedures
related to parking violation enforcement and vehicle abatement.
8. Comprehend and follow written and verbal instructions including but not limited to those related to
City parking laws, rules, and regulations and vehicle abatements.
9. Work independently with minimal direct supervision.
10. Learn the geography of the City.
11. Learn police radio communication procedures.
12. Operate a motor vehicle with reasonable safety.
13. Maintain accurate records and prepare reports including electronic computer entries.
14. Testify in court and /or administrative hearings to provide factual information regarding contested
parking violation citations or vehicle abatements.
15. Work flexible hours including evening and weekends.
16. Establish and maintain effective and cooperative working relationships with those contacted in the
course of work.
17. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
18. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
One (1) year of general work experience involving substantial public contact or work in and /or with a law
enforcement agency.
Training:
Equivalent to completion of the twelfth (12th) grade, e.g. a high school diploma or a GED.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
WORKING CONDITIONS
Environmental Conditions:
Office /field environment; travel from site to site; exposure to computer screens, noise, dust, inclement
weather conditions; irregular work hours.
Physical Conditions:
Essential functions require maintaining physical condition necessary for walking or standing for prolonged
periods of time; maintaining a field of vision that enables quick movement while standing in or near
vehicular traffic to avoid being struck by a vehicle; moderate or light lifting or carrying; frequent standing
or walking; kneeling, stooping, or repeated bending; and operating motorized vehicles.
Revised 12/09
EXHIBIT "W"
CITY OF ARROYO GRANDE
POLICE CADET
(PART -TIME)
Class specifications am intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a wide variety of tasks in support of Police Department operations and personnel including but
not limited to handling front counter reports and duties, providing customer service to the public and other
agencies, and assisting with records management, courier duties, traffic control, and completing
specifically delineated types of reports in the field; serve as a part-time internship position at the
discretion of the Police Chief intended to provide an introduction to a variety of law enforcement careers
through practical experience; may lead to sponsorship by the Police Department to a police academy;
and perform administrative duties related to the assigned area of responsibility.
SUPERVISION RECEIVED
Receives general supervision from the Police Commander and /or Support Services Supervisor.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include but are not limited to the following:
Essential Functions:
1. Provide customer assistance at the front counter and on the telephone with duties including but not
limited to completing reports as appropriate, collecting fees, and responding to inquiries and
requests for information with appropriate information.
2. Complete specifically delineated types of reports in the field.
3. Provide general administrative and clerical and receptionist assistance as necessary and directed;
distribute internal mail and legal documents; transport reports, documents, and evidence as directed
between public agencies; perform miscellaneous errands as necessary and directed.
4. Perform Live Scan electronic fingerprinting as scheduled and directed.
5. Recover found property; book found property into Police Department evidence and complete reports
as appropriate.
6. Assist with the transportation of police vehicles; ensure police vehicles have appropriate and
necessary equipment as directed.
7. Assist with traffic and pedestrian control at special events.
8. Assist with special enforcement events, e.g. DUI checkpoints and deployment of radar trailer, as
appropriate and directed.
9. Assist the Detective Unit with processing, storing, tracking /cataloging and transporting property and
evidence as directed.
Revised 12/09
CITY OF ARROYO GRANDE
Police Cadet (Continued)
Page 2
Essential Functions: (Continued)
10. Forward information regarding unpaid parking violation citations to the appropriate Department
contact to be submitted to the Department of Motor Vehicles and /or a designated parking violation
citation administration contract vendor.
11. Participate in training exercises and classes as directed.
12. Perform related duties and responsibilities as required by the Police Chief, Police Commander,
and /or Police Sergeant to meet the needs of the Police Department and the community.
13. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
14. Responsible for self - compliance with regulations, policies and procedures.
15. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
16. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Basic filing and record keeping procedures and practices.
2. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
3. Operational characteristics and use of modern office equipment, computers and supporting word
processing applications.
4. Basic principles and practices of report preparation.
Ability to:
1. Perform a variety of law enforcement work that is reasonably likely to be non - hazardous in
nature.
2. Maintain accurate records and prepare clear and concise reports.
3. Communicate clearly and concisely, both orally and in writing.
4. Comprehend and follow oral and written instructions.
5. Work independently in the absence of direct and immediate supervision, handling a variety of
tasks simultaneously incorporating effective time management skills.
6. Interact effectively and courteously with the public.
7. Work flexible hours including evening and weekends.
8. Operate a motor vehicle in a reasonably safe manner.
9. Establish and maintain effective and cooperative working relationships with those contacted in the
course of work.
10. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
11. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
Revised 12/09
CITY OF ARROYO GRANDE
Police Cadet (Continued)
Page 3
EXPERIENCE AND TRAINING GUILDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
One (1) year of general work experience involving substantial public contact, record - keeping or work in
and /or with a law enforcement agency.
Train Ina :
Equivalent to completion of the twelfth (12th) grade, e.g. a high school diploma or a GED. Supplemental
college level course work in criminal justice or a job - related field is highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
Possession of, or ability to obtain, and maintain valid CPR and 1st Aid certificates.
WORKING CONDITIONS
Environmental Conditions:
Office /field environment; travel from site to site; exposure to computer screens, noise, dust, inclement
weather conditions; work in emergency situations; irregular work hours.
Physical Conditions:
Essential functions require maintaining physical condition necessary for walking or standing for prolonged
periods of time; moderate or light lifting or carrying; kneeling; repeated bending; and operating motorized
vehicles.
Revised 12/09
EXHIBIT "X"
CITY OF ARROYO GRANDE
TRAINING TECHNICIAN
(PART -TIME)
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class.
Specifications are not intended to reflect all duties performed within the job.
DEFINITION
To perform a wide variety of tasks including but not limited to developing, coordinating, and implementing
a master training calendar; scheduling training; arranging accommodations for training venues;
securing /dispersing funds for per diem expenses; submitting appropriate reimbursement forms for
training; maintaining individual training records; ensuring compliance with statutory training requirements;
and performing administrative duties related to the assigned area of responsibility.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Chief of Police, Police Commander or his /her designee.
ESSENTIAL FUNCTION STATEMENTS -- Essential and other important responsibilities and duties may
include but are not limited to the following:
Essential Functions:
1. Develop, coordinate, and implement an annual master training calendar for the entire Department.
2. Schedule training upon receipt of training requests approved by the appropriate supervisor.
3. Coordinate training scheduling with the supervisor responsible for developing and maintaining the
patrol and detective shift schedules to ensure that appropriate minimum staffing is maintained.
4. Monitor overtime and compensatory time created by training and required backfill and advise the
appropriate supervisor as required and /or requested to ensure fiscal accountability.
5. Arrange accommodations for members attending training outside the City.
6. Ensure that payments for accommodations and /or per diem expenses are issued in a timely manner
to the vendor or Department member and are consistent with the requirements of the City and any
applicable provisions of the Memorandum of Understanding with the Arroyo Grande Police Officers
Association.
7. Submit and track appropriate reimbursement forms to the California Peace Officer Standards and
Training (POST) Commission to ensure that reimbursement for approved training is correct and
received in a timely manner.
8. Maintain individual training records for all Department members, including job - related training and
post secondary school education, through the use of computer -based reporting
systems /applications.
9. Ensure complaince with statutory and California POST Commission requirements regarding
mandatory training and certification.
10. Track individual training and education records to determine eligibility for California POST
Commission certificates, e.g. Intermediate and Advanced.
Revised 12/09
CITY OF ARROYO GRANDE
Training Technician (Part-time) (Continued)
Page 2
Essential Functions: (Continued)
11. Participate in training exercises and classes as directed.
12. Perform related duties and responsibilities as required by the Police Chief and /or Police Commander
to meet the needs of the Police Department and the community.
13. Carry out duties and responsibilities in compliance with appropriate federal, state, county, City laws
and ordinances and City personnel rules without bias, favoritism, or prejudice.
14. Responsible for self - compliance with regulations, policies and procedures.
15. Accept responsibility and exercise reasonably appropriate discretion in matters not specifically
defined or described in the Police Department regulations, policies, procedures, and job description.
16. Consistently demonstrate exemplary courtesy, initiative, diligence, truthfulness, attention to duty, and
observance of proper personal discipline in accordance with Police Department standards.
QUALIFICATIONS
Knowledge of:
1. Basic law enforcement training principles and practices.
2. California POST Commission training and certification requirements.
3. Modern office methods, practices and equipment including the effective use of computers for
record keeping, maintaining spreadsheets, and maintaining basic financial records of accounts
payable and receipts.
4. Basic verbal and written English language and grammar to be able to reasonably communicate
information with the public and /or complete relevant written documentation required by job
activities.
5. Basic principles and practices of report preparation.
6. Basic principles of schedule coordination and organization.
7. Applicable federal, state and local laws, rules, and regulations.
Ability to:
1. Perform a variety of law enforcement work related to training, scheduling, and record keeping that
is reasonably likely to be non- hazardous in nature.
2. Interact effectively and courteously with the public and other law enforcement agencies.
3. Maintain accurate records and prepare reports through the use of appropriate computer -based
reporting systems including but not limited to Training Management System (TMS).
4. Communicate clearly and concisely, both orally and in writing.
5. Establish and maintain effective and cooperative working relationships with those contacted in the
course of work.
6. Maintain effective audio - visual discrimination and perception needed for making observations,
communicating with others, reading, writing and operating assigned equipment.
7. Maintain physical condition appropriate to the performance of assigned duties and
responsibilities.
EXPERIENCE AND TRAINING GUIDELINES
Any combination of experience and training that would provide the required knowledge and abilities is
qualifying. A typical way to obtain the knowledge and abilities would be:
Experience:
Two (2) years of general work experience involving substantial public contact or work in and /or with a law
enforcement agency.
Revised 12/09
CITY OF ARROYO GRANDE
Training Technician (Part-time) (Continued)
Page 3
Training:
Equivalent to completion of the twelfth (12th) grade, e.g. a high school diploma or a GED. Supplemental
college level course work in criminal justice or a job - related field is highly desirable.
License or Certificate:
Possession of, or ability to obtain, and maintain a valid California driver's license.
WORKING CONDITIONS
Environmental Conditions:
Office environment; exposure to computer screens, noise, and dust.
Physical Conditions:
Essential functions require maintaining physical condition necessary for walking or standing for prolonged
periods of time; moderate or light lifting or carrying; kneeling; repeated bending; and operating motorized
vehicles.
Revised 12/09
Exhibit "Y"
PART -TIME EMPLOYEES SALARIES
12/8/2009
PART -TIME EMPLOYEES (Permanent or Temporarvl
3 YEARS
START 1 YEAR 2 YEARS ( +)
POLICE DEPARTMENT PAY SERVICE SERVICE SERVICE
Designated Level I Reserve Officer 23.29
Community Relations Technician 20.73
Senior Police Reserve Officer 20.73
Training Technician 20.73
Police Reserve Officer 18.50
Police Reserve Officer Trainee 15.55
Police Dispatcher /Clerk II 19.86
Police Dispatcher /Clerk I 17.48
Police Dispatcher /Clerk Trainee 15.13
Parking Enforcement Technician 12.83
Crossing Guard 9.02
Police Cadet 9.31 10.51 11.70
FIRE DEPARTMENT
Administrative Officer 17.09
RECREATION AND MAINTENANCE SERVICES DEPARTMENT
AM /PM Childcare Coordinator 13.14 13.42 14.10 14.77
AM /PM Teacher 11.09 11.37 11.98 12.55
AM /PM Assistant Teacher 10.42 10.68 11.23 11.77
AM /PM Assistant I 9.03 9.22 9.69 10.16
AM /PM Assistant II 8.68 8.95 9.43 9.89
AM /PM Assistant III, High School 8.51 8.73 9.17 9.62
Pre School Teacher 13.14 13.42 14.10 14.77
MISCELLANEOUS
Office Assistant 13.95
Printer 18.15
Recreation Building Supervisor 10.89
Recreation Building Coordinator 8.47
Student lntern 8.32
Administrative Intern 11.46 12.01 12.62
Custodian 10.97 12.35 14.99
Maintenance Worker 10.97 12.35 14.99
Mechanic's Assistant 14.91 16.01 18.16
Neighborhood Services Coordinator 20.67 22.89 25.13
Administrative Secretary 19.61 20.59 21.62 22.70
Assistant Engineer 25.69 26.97 28.32 29.74
Associate Planner 26.49 28.27 30.16 32.22
Office Assistant II 16.30 17.12 17.97 18.86
Sr. Office Assistant 17.17 18.02 18.92 19.87
Building Permit Technician 18.92 19.87 20.86 21.90
OFFICIAL CERTIFICATION
I, KELLY WETMORE, City Clerk of the City of Arroyo Grande, County of San Luis
Obispo, State of California, do hereby certify under penalty of perjury, that the attached
Resolution No. 4234 is a true, full, and correct copy of said Resolution passed and
adopted at a Regular meeting of the City Council /Redevelopment Agency of the City of
Arroyo Grande on the 8th day of December 2009.
WITNESS my hand and the Seal of the City of Arroyo Grande affixed this 1 1th day of
December 2009.
—
KELLY WET • RE, CITY CLERK