R 3829
RESOLUTION NO. 3829
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
ARROYO GRANDE ESTABLISHING A JOB DESCRIPTION AND
SALARY RANGE FOR THE POSITION OF INFORMATION
TECHNOLOGY MANAGER
WHEREAS, the City of Arroyo Grande ("City") has been contracting with the County of
San Luis Obispo ("County") for information services since July 1, 2001; and
WHEREAS, the cost to contract for information services with the County is increasing
and the County is changing direction with regards to the outsourcing of their services,
making it more cost effective for the City to transfer this position in-house; and
WHEREAS, the City Council of the City of Arroyo Grande deems it in the best interest
of the City to establish a job description for the position of Information Technology
Manager, a copy of which is attached hereto as Exhibit "A" and incorporated herein by
this reference; and
WHEREAS, the City Council of the City of Arroyo Grande deems it in the best interest
of the City to establish a salary range for the Information Technology Manager on the
management salary scale of M-45 and afford it the benefits of the management
classification.
NOW, THEREFORE BE IT RESOLVED by the City Council of the City of Arroyo
Grande that the position of Information Technology Manager is hereby established to
perform the duties and responsibilities set forth in the job description attached hereto as
Exhibit "A" and the salary range be set for this position on the management salary scale
at M-45. This Resolution shall become effective as of July 1, 2005.
On motion of Council Member Dickens, seconded by Council Member Arnold, and on
the following roll call vote, to wit:
AYES: Council Members Dickens, Arnold, Guthrie, Costello and Mayor Ferrara
NOES: None
ABSENT: None
the foregoing Resolution was passed and adopted this 12th day of April 2005.
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RESOLUTION NO. 3829
PAGE 2
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ATTEST:
APPROVED AS TO CONTENT:
C~~)
STE N ADAM ,CITY MANAGER
APPROVED TO AS FORM:
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EXHIBIT "A"
CITY OF ARROYO GRANDE
INFORMATION TECHNOLOGY MANAGER
Class specifications are intended to present a descriptive list of the range of duties performed by
employees in the class. Specifications are [lgJ intended to reflect all duties performed within the
job.
JOB OBJECTIVES
To assume responsibility for the overall operation and maintenance of computerized information
and related systems for the City; to provide recommendations for the implementation of new
systems; to serve as the City's Systems Administrator; to troubleshoot system problems and make
repairs as needed; to provide training on computer systems and software applications; and to
assist in budget preparation for the Information Technology Department.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Director of Administrative Services.
ESSENTIAL FUNCTION STATEMENTS
The following tasks are typical for positions in this classification. Any single position may not
perform all of these tasks andlor may perform similar related tasks not listed here:
1. Assume responsibility for the operation and maintenance of computerized information and
related systems for the City.
2. Monitor computer system operations and use; perform overall maintenance and make
necessary repairs; schedule complex maintenance or repairs with outside vendors; ensure
adherence to contract guidelines.
3. Maintain network servers including user account maintenance and policy administration.
4. Monitor network security and performance; identify unauthorized access and potential
security risks; participate in projects to enhance network security operations.
5. Serve as the City's System Administrator; set up and administration of all City servers and
network components; establish and maintain system backup procedures.
6. Design, install and support LAN's and WAN's.
7. Install and configure PC's and automation hardware.
8. Purchase hardware and software for City use.
9. Develop, coordinate and conduct in-house training on computer systems and associated
hardware and software components.
10. Provide user support services; respond to questions for assistance; resolve and/or
troubleshoot operational problems.
11. Create minor multi-user data bases for the City as requested by management.
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CITY OF ARROYO GRANDE
Infonnalion Technology Manager (Continued)
12. Participate in budget preparation for the Information Technology Department and make
recommendations to City management.
13. Prepare and maintain system documentation.
14. Maintain computer equipment and software inventory.
15. Coordinate maintenance issues with departments.
16. Serve as an advisor to the City's Computer Technology Committee; provide
recommendations for new systems including equipment and software needs.
17. Coordinate disposition of surplus equipment pursuant to City policies.
18. Respond to after-hour emergency requests.
19. Communicate effectively, both orally and in writing.
20. Perform related duties and responsibilities as required.
QUALIFICATIONS
Knowledae of:
Operations, services and activities of an information systems support program.
Operational characteristics of various computer systems, applications, security, and
peripheral equipment.
Principles and practices of computer science and information systems.
Methods and techniques used in the installation, troubleshooting, upgrading and problem
resolution of information systems hardware, software and peripheral devices.
System documentation.
Project budgeting.
LANIWAN systems design.
Personal computer hardware and software components.
Principals of hardware and software configuration and installation.
Pertinent Federal, State and local codes, laws and regulations.
Abllltv to:
Assume responsibility for the operation and maintenance of City-wide computer information
and related systems.
Provide recommendations and purchase new systems including hardware and software.
Serve as the City's System Administrator.
Monitor and maintain network security.
Troubleshoot problems to successful resolution; perform required maintenance and make
necessary repairs to computer systems and related equipment.
Develop system design proposals.
Provide training on computer system operations and applications.
Respond to requests for assistance from system users.
Communicate clearty and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of
work.
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CITY OF ARROYO GRANDE
Infonnation Technology Manager (Continued)
Stay abreast of emerging and changing technologies.
Work in a safe and efficient manner.
Education and ExDerience Guidelines
Any combination of education and experience that would likely provide the required knowledge and
abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education:
Graduation from an accredited four-year college or university with a degree in data
processing, computer science, management information systems or a closely related field; or
equivalent job-related work experience supplemented by college level course work in
computer science, information systems or a related field.
EXDerlence:
Four years of increasingly responsible technical information systems or computer support
experience in a networked environment. Knowledge of municipal govemment systems is
desirable. !
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Llcenses/Certlflcates '1
Possession of, or ability to obtain, an appropriate valid driver's license.
A Microsoft Certified System EngineerlAdministrator (MCSElMSCA) certification or ability to
obtain certification within twelve months of employment.
WORKING CONDITIONS
Environmental Conditions:
Office environment; exposure to computer screens. Outside travel between City department
locations. May occasionally have to work outside or under buildings.
Phvslcal Conditions: t
Essential and marginal functions may require maintaining physical condition necessary for
sitting for prolonged periods of time; extensive use of computer keyboard; visual acuity to
read computer screens; occasional bending, stooping, reaching, and lifting of up to 50
pounds.
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RESOLUTION NO. 3829
OFFICIAL CERTIFICATION
I, KELLY WETMORE, City Clerk of the City of Arroyo Grande, County of San
Luis Obispo, State of California, do hereby certify under penalty of perjury, that
Resolution No. 3829 is a true, full, and correct copy of said Resolution passed
and adopted at a regular meeting of the City Council of the City of Arroyo Grande
on the 12th day of April 2005. . :
WITNESS my hand and the Seal of the City of Arroyo Grande affixed this 13th
day of April 2005.
{; ')k c/4/U()vz-,-
MORE, CITY CLERK
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